Customer reviews from Staples
HP - 902XL/902 Multipack Cartridges, 4/Pack (T0A39AN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
4.1
(961 Reviews)
Rating breakdown 961 reviews
5 Stars
564
4 Stars
140
3 Stars
113
2 Stars
40
1 Star
104
86%of customers recommend this product.
(
6 out of
7)
Customer Reviews for HP - 902XL/902 Multipack Cartridges, 4/Pack (T0A39AN#140) - Black|Cyan|Magenta|Yellow
Posted by: JANET A.
Verified Purchase:Yes
Excellent quality and price is great
Written by a customer while visiting Staples
Posted by: GIL711
Verified Purchase:Yes
Ink prices are astronomical. Outrageous. Criminal. And I've had more than one experience where the cartridges were half-empty OR were expired when I purchased them OR were not recognized as "genuine HP cartridges" when I installed them. That being said I have no choice if I want to print so... Like I said in the title printer ink is a RACKET!!
Written by a customer while visiting Staples
Posted by: L.F.
Verified Purchase:Yes
I like the ink cartridges.
Written by a customer while visiting Staples
Posted by: J.V.
Verified Purchase:Yes
I tried using off-brand inks it was a mistake! Once I went back to using Hp ink there were no more different shades of ink. No more leaks just clear perfect color and printed copy’
Written by a customer while visiting Staples
Posted by: J.C.
Verified Purchase:Yes
Possibly defective? Has required multiple print head cleanings.
Response from StaplesBy May 26, 2021
Hi James I am very sorry that your cartridges did not work well. That was unfortunate. With your type of printer problems with the print quality are usually the fault of a clogged up printhead. It is important to either: - leave the machine on so that the maintenance routines keep the clogs away - if you turn it off be sure to use the printer's power button so the printer has time to move into a position that protects the printhead from developing dried ink clogs. You can contact the seller when the merchandise you bought from them is faulty. Here is a link to the return policy: returnsandrefunds.com/Staples/Returns Mary Chris HP Care hp.com/support
Written by a customer while visiting Staples
Posted by: NORM K.
Verified Purchase:Yes
outrageously expensive!
Written by a customer while visiting Staples
Posted by: KIMBERLY U.
Verified Purchase:Yes
Ink doesn't last long. Not happy about this.
Response from StaplesBy March 10, 2025
Hi Thanks for reaching out to us. I regret to hear that you received a defective item with your recent purchase. To return or replace this item please visit your local store. https://stores.staples.com/search ^MS
Written by a customer while visiting Staples
Posted by: S.P.
Verified Purchase:Yes
When my printer alerted me that I needed to replace my ink cartridges I inserted cartridges that I had purchased along with the printer about 2 years ago. I noticed on the unopened cartridge box "warranty expires Sept. 2020". When I inserted them the print did not work. I then came to Staples and purchased new cartridges that are marked "warranty expires Sept. 2022". When I inserted them the printer worked fine. My complaint is not with Staples but with HP. What a ripoff.
Written by a customer while visiting Staples