The online experience was great. I received a coupon in time when I needed ink and my order came within about 24-48 hours. Quick response quick delivery with free shipping and the best price with the coupon. I couldn’t ask for anything more. Thanks for the great customer service.
I replaced the red and yellow cartridges when my HP OfficeJet 6968 told me to then it told me to replace again after less than a week with my color continuing to be off. My cartridges have been good up to now. I'll return them when I can get out again.
I needed the ink and went to the store to get it after noting only a few cars in the parking lot so I wore my mask and went inside to purchase the ink. It went smoothly and I was not close to anyone but I did notice that only one employee wore a mask and the cash out area was not protected as are most places now have a plexiglass shield to protect both the customer and the salesperson. Luckily there were only a handful of customers in there at the time so I felt safe.