Customer reviews from Staples
HP - 902XL/902 Multipack Cartridges, 4/Pack (T0A39AN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
4.1 out of 5
4.1
(1,014 Reviews)
Open Ratings Snapshot
Rating breakdown 1,014 reviews
5 Stars
596
4 Stars
147
3 Stars
117
2 Stars
42
1 Star
112
79%of customers recommend this product. 
(
33 out of 42
)
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Customer Reviews for HP - 902XL/902 Multipack Cartridges, 4/Pack (T0A39AN#140) - Black|Cyan|Magenta|Yellow
Customer Rating
1 out of 5
1
Defective!
on January 14, 2021
Posted by: NORMA G.
Verified Purchase:Yes
I had to get in touch with HP. They changed something in their cartridges and some aren’t compatible anymore. They are sending me another cyan cartridge. The saga continues.....
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Defective Cartridge
on January 3, 2021
Posted by: ROBERT K.
Verified Purchase:Yes
The Cyan cartridge was defective out-of-the-box and left the color printing feature of my printer useless. The HP website was of no use at all. Staples is refunding the 4/pack for me.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
902 ink
on December 14, 2020
Posted by: ALBERTA F.
Verified Purchase:Yes
Very fortunate to find product at the Staples on Rt 70 Cherry Hill. Unavailable at my Staaples in Moorestown.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Another terrible HP Ink pack
on December 10, 2020
Posted by: BRIAN
Verified Purchase:Yes
My printer is brand new (has only been through one ink cartridge so far) and I used this HP-brand to replace my empty cartridge. In prints in streaks then i have to do the Clean Printer which sucks up tons of ink and works for a document or two and then streaks or prints only pink etc. Very very frustrating. I even spent 30-40 minutes cleaning the heads with alcohol per the manufacturer's guidance. Now the ink is nearly empty and I probably only printed 20 pages in color.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
HP902XL-5 PACK
on November 29, 2020
Posted by: George W.
Verified Purchase:Yes
Great to get 'double' ink in all 4 colors...less expensive than buying 2 of the 4-pack with 'double' black & 'single' color cartridges.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
One cartridge is not registering
on November 20, 2020
Posted by: L.H.
Verified Purchase:Yes
I purchase this product all of the time and I have never had a problem. This particular box had a defective cyan. I'm just frustrated because of course I had a project to complete. Hopefully I can make the exchange and all will be right with the world.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Had issues installing new cartages
on November 17, 2020
Posted by: WALTOR Y.
Verified Purchase:Yes
Had issues installing even though I followed the instructions. Very expensive to keep doing this.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Yield not so high plus out of stock
on November 9, 2020
Posted by: M.G.
Verified Purchase:Yes
Unfortunately the yield on the Xl was only the black ink. The other colors weren’t XL. Sadly HP is behind in production of the color ink including Staples is out of stock. Printing only black and white. Printing is reduced. Not recommending HP!
Written by a customer while visiting Staples
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