I had to get in touch with HP. They changed something in their cartridges and some aren’t compatible anymore. They are sending me another cyan cartridge. The saga continues.....
The Cyan cartridge was defective out-of-the-box and left the color printing feature of my printer useless. The HP website was of no use at all. Staples is refunding the 4/pack for me.
My printer is brand new (has only been through one ink cartridge so far) and I used this HP-brand to replace my empty cartridge. In prints in streaks then i have to do the Clean Printer which sucks up tons of ink and works for a document or two and then streaks or prints only pink etc. Very very frustrating. I even spent 30-40 minutes cleaning the heads with alcohol per the manufacturer's guidance. Now the ink is nearly empty and I probably only printed 20 pages in color.