Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Silver - (2024)
Average customer rating
4.2 out of 5
4.2
(1,829 Reviews)
Open Ratings Snapshot
Rating breakdown 1,829 reviews
5 Stars
1,161
4 Stars
280
3 Stars
147
2 Stars
89
1 Star
152
74%of customers recommend this product. 
(
462 out of 627
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Silver - (2024)
Customer Rating
5 out of 5
5
So far so good
on March 3, 2026
Posted by: Borja
Verified Purchase:Yes
As of today, a few weeks after receiving the ring, I've been using it daily and works great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Dead Battery
on March 5, 2026
Posted by: Joey
from Los Angeles, CA
After several months of ownership, like many others, the battery no longer holds a charge. I now only wear it at night just for the sleep tracking to which it has roughly 15% remaining battery charge. It cannot hold a charge for a full day. When it worked it was a good addition to my Samsung watch for tracking, but the battery design is flawed. Avoid this model and wait for a future product if you must.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMarch 6, 2026
Hi Joey,
Thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Ring. It's understandable that you may feel frustrated with your experience if your device is no longer performing as expected. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please do not hesitate to contact Samsung Support at one of the channels shared below if you would like further assistance after reviewing the resources provided. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not just telling time
on March 30, 2026
Posted by: MMGadgetGirl
[This review was collected as part of a promotion.] I have been an avid watch user since the beginning of the watch availability from samsung. I've had almost every iteration of the watch starting with one , then two lte, then four, then 5 classic, then 7 ultra lte and now the eight classic...
I will honestly say the battery life is better on the seven Ultra than it is on the eight classic and that's even minus the LTE availability on the watch 8 classic. As for the functionality of the watch itself, I'm hooked. I love the convenience of all the health features and the convenience of being able to pay with my watch when necessary. I do wish the battery would last a little longer, but that is an ongoing issue with every model of the watch that I've owned with the exception of the seven Ultra. The improved features on the eight are wonderful, but maybe I should have waited for the nine, however, since I love the bezel on the classic I don't think the nine would have helped me. I guess time will tell.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Great at First
on March 30, 2026
Posted by: Buyerbeware
[This review was collected as part of a promotion.] Loved the Ring at first even though I ordered Gold and only titanium was available when picked up.
Ring stopped charging and sent it to be repaired. Ring worked for about 1 month a.d i am having the same issue.
I brought the Ring to my local Samsung Experience store a.d was told it was out of Warranty.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamMarch 31, 2026
Hello there Buyerbeware,
Thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Ring. We understand that you may feel frustrated with your experience with your battery life on your Galaxy Ring. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to reach out to Samsung Support at one of the channels shared below if you would like further assistance after reviewing the resources provided. Thank you for being a steadfast Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Disappointing Longevity and Battery Failure
on March 31, 2026
Posted by: Andrew R
from RI
While the Galaxy Ring is a neat concept when it’s actually functioning, the long-term ownership experience has been incredibly frustrating. I’ve gone through two of these now, and the hardware simply doesn’t seem built to last.
​The Issues:
​Poor Battery Lifespan: My biggest grievance is the battery reliability. My first ring failed within the first year. The replacement fared even worse, failing almost exactly one month after the warranty expired. It seems there is a consistent issue where the battery gives out around the 15-month mark—a sentiment I’ve seen echoed in numerous forums and user complaints.
​Build Quality: For the price point, the ring feels surprisingly cheap. The initial "cool factor" of the data wears off quickly, and after about three months, I found myself stopped checking the app entirely because the insights didn't feel worth the hassle.
​Value for Money: Between the hardware failing twice and the lackluster build, I cannot recommend this. It feels like an expensive prototype rather than a polished, durable wearable.
​Bottom Line: Unless you’re comfortable replacing your tech every year, I’d suggest looking elsewhere. The battery issues alone make this a poor investment.
Note: Samsung AI used to help write this review.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R TeamApril 1, 2026
Hello Andrew,
Thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. We value your feedback as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources provided below, please let us know by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Dead after 370 days
on April 15, 2026
Posted by: SikorskyJoe
from Milford, CT
The ring is now useless, except as a piece of jewelry. I owned an Oura ring prior to this and the only reason that I traded it in for this one was I believed it was going to be a quality Item as other Samsung products are. However, that is not the case with this ring. Tracking was never as good as my watch, the battery gave out exactly 370 days of wearing it. If you are serious about tracking your health, this isn't for you. I am going back to Oura. FYI, I am a loyal Samsung customer who always has to have the latest and greatest. I should have waited to buy until they tested it more.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamApril 16, 2026
Howdy SikorskyJoe,
Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources shared below, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Ring
on May 2, 2026
Posted by: griner631
The ring has potential, but it stopped connecting to my phone which rendered it pretty much useless. Kinda disappointing because I was starting to like it.
Response from Samsung USBy R&R TeamMay 4, 2026
Hey Griner631,
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. Please take a moment to review, "Galaxy Ring keeps disconnecting from phone" to help resolve what you have described to be experiencing with your device. Let us know afterward if you would like further assistance by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
suffeRING dies after warranty
on May 4, 2026
Posted by: suffeRING
from Atlanta, GA
My ring suddenly died right after the warranty expired. Tons of users are complaining about the exact same issu, these rings seem to fail quickly once the guarantee ends. Repair costs are iffy at best and ridiculously expensive. Not a happy camper at all.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMay 5, 2026
Hi there SuffeRING,
Thanks for for taking the time to share your experience with using the Samsung Galaxy Ring. Your unique insights provide valuable critiques that will assist us with improving our product line. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you have any questions or if you would like further assistance, please feel free to reach out to Samsung Support. Thank you for being an integral part of the Samsung community.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring is not working
https://www.samsung.com/us/support/troubleshoot/TSG10003611/
Written by a customer while visiting Samsung US
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