Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Silver - (2024)
Customer Rating
2
Battery wears out fast inaccurate steps
on July 9, 2025
Posted by: Rick
My size 8 ring is 5 months old, February - July the battery lasts 4 days. It is constantly counting steps while I am sitting on the couch texting and channel surfing too not impressed especially with the battery wearing out so quickly.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, July 11, 2025
Greetings Rick, Thanks for sharing your sentiments with us about your experience with using the Samsung Galaxy Ring. We appreciate your candor as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Hand movements like typing or playing musical instruments may produce an inaccurate step count with the Galaxy Ring. An improper fit can also affect accuracy. Your Galaxy Ring needs to be snug but not too tight, and the sensors should be properly positioned on the palm side of the hand. Please feel free to review, "How to charge the Galaxy Ring" and "Keep track of your workouts with the Galaxy Ring" to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support afterward if you would like any further assistance. We're also happy to help! Thank you for being a valued Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/ Keep track of your workouts with the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003283/
Written by a customer while visiting Samsung US
Customer Rating
4
Great device, not enough features at price point
on August 8, 2025
Posted by: Abc123zxy456
[This review was collected as part of a promotion.] I use my Galaxy ring to track my day to day activity as well as track my workout regiments. Galaxy AI has been useful in giving insight into my health metrics. I only wish that this device had more features for the cost. That is the reason for 4/5 stars
Does not review sleep accurately which is incredibly frustrating - has me sleeping as i do my morning two mile walk but also records the activity- how is that even possible? Very dissapointed, no ability to even adjust the sleep session
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
1
Response from Samsung USBy R&R Team, August 13, 2025
Howdy Peter, Thanks for taking time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please ensure that your Galaxy Ring is being worn correctly with the embossed line on your palm side and make sure its also snug to your digit. Your device should not fit too tightly or loose. Also, check out your paired smartphone's settings in regard to memory and battery. Low resources such as your Samsung Health app, and ensure they have all necessary sensor permissions in your phone's settings. Lastly, performing a cache clear or even reinstalling the apps can also help resolve what you have described. Feel free to check out the resources shared below and let us know if you have any questions afterward by reaching out to Samsung Support. We're always happy to help! Thank you for being a valued Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/ Track your sleep with the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003282/ Keep track of your workouts with the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003283/ How to set up and wear your Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003280/ Product Manuals https://www.samsung.com/us/support/downloads/ YouTube Tutorials https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is an issue over time.
on September 22, 2025
Posted by: DownWithDawn
I would have previously did that I absolutely LOVE my Samsung Galaxy ring. But now, 8 months after purchasing I'm now having to charge it every 24 - 36 hrs. The biggest selling point was the long battery life. That way I wouldn't have to sleep in my watch. If the battery issue can be fixed I'll be a happy girl once again!
I would recommend this to a friend!
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, September 23, 2025
Hi DownWithDawn, Thanks for sharing your thoughts with us about your Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The battery life of the Galaxy Ring can last for up to 7 days of consecutive use on a full charge. When you are not using the Ring, it is recommended to store it in the charging case. You can fully charge the Ring in about 90 minutes using the charging case. However, when charging for the first time or when the battery is completely drained, it may take at least ten minutes for the Ring to begin working. Actual battery life, charging time, and usage time may vary depending on the Ring’s size, the network environment, personal usage patterns, amount of calls and messages, charging frequency, and other factors. Charge time varies with settings, usage patterns, and environmental factors; actual results may vary. If you would like to learn more, feel free to check out "How to charge the Galaxy Ring." Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a cherished Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
4
A very good investment!
on October 11, 2025
Posted by: Solar1
[This review was collected as part of a promotion.] I love this galaxy ring. It helps me keep track of my health by monitoring and keeping track of my sleep hours, my heart rate, Galaxy AI, and even my steps walked for the day. I also have the Galaxy watch but don't tend to use it as much simply because I don't charge it but the galaxy ring does just as much as the watch and is more convenient to wear all the time, it also had long battery life. The ONLY reason I'm rating a 4/5 stars and not 5/5 is because I use the galaxy ring mainly to keep track of my sleep, unfortunately because I work night shifts, I can't use the sleeping coach. The galaxy watch still tracks my sleep for me but it would be cool if I could use the sleeping coach as well, even with my irregular sleep schedule. I hope someone from team samsung sees this and gives nightshifters a chance to be able to use sleeping coach as well. Aside from that, the galaxy ring is everything I wanted and an overall amazing investment!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
No workout tracking
on November 11, 2025
Posted by: Subba
I feel Oura ring is doing 200% better than samsung ring. Somehow am not happy though am using Sasung Ring
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, November 12, 2025
Hello Subba, Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we strive to make improvements on the performance and functionality of our product line. The Galaxy Ring can track workouts automatically for supported activities like walking and running. The data collected can then be viewed in the Samsung Health app. To set up and enable this feature, go to the Galaxy Wearable app > Health settings > Activities to detect, then turn on auto-detection and choose which exercises to track. For non-supported workouts, it's recommended to manually start and stop the tracking in the Samsung Health app to ensure the most accurate data is being collected. We would be more than happy to assist you with what you may be experiencing with your device but we need more details regarding what may be occurring before we can do so. Please feel free to reach out to Samsung Support at your leisure if you would like any further assistance with troubleshooting your feature functionality. Thank you for being a valued Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Product Manuals https://www.samsung.com/us/support/downloads/ Keep track of your workouts with the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003283/
Written by a customer while visiting Samsung US
Customer Rating
1
do NOT recommend
on February 11, 2026
Posted by: angeltcgirl
Like many others have said, I have owned several samsung products (watch, tv, tablets, phone, etc.) and loved them all -- but I do NOT recommend this one. I haven't worn it very much (since I also have the watch) but when I tried to recharge it and wear it again the other day - its just dead.. the ring itself won't light up. I have tried all of the instructions about resetting it, my charger works and shows that the ring is at 51% but the ring has no lights and so when I remove it from the charger, it disconnects. Unfortunatly, its about a year old now so doubt it would be covered, I just didn't except this product to break so soon since I barely used it and it mostly just stayed in the charging station.
No, I would not recommend this to a friend.
Performance
1
Value
1
Response from Samsung USBy R&R Team, February 12, 2026
Greetings Angeltcgirl, Thank you for reaching out to share your feedback with us about your experience using the Samsung Galaxy Ring. We appreciate your valuable input as we improve our product line. As you are aware, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. To prevent damage to your device, avoid wearing other metal rings on the same or adjacent fingers, and remove the ring when handling heavy, hard, or abrasive objects. Let us know if you would like to share any other feedback with us or if you would like further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thank you for being a valued Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/ Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US
Customer Rating
2
Battery won't last 2 days after 14 months
on February 21, 2026
Posted by: Erick
from San Diego, CA
Great while it lasts. 14 months later, the battery dropped to 2 days from six a year ago. It dropped in the last two months. I wonder how soon it won't last a day. Support said it is out of warranty and that it is normal for the battery to deteriorate. I love Samsung but I won't be an early adopter again of any of their products until is well tested.
Features
3
Performance
1
Design
2
Value
2
Response from Samsung USBy R&R Team, February 23, 2026
Hello there Erick, Thank you for reaching out to share your feedback with us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your eligible investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may be in need of. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. To prevent damage to your device, avoid wearing other metal rings on the same or adjacent fingers, and remove the ring when handling heavy, hard, or abrasive objects. Please feel free to review the resources shared below to help resolve what you've described to be experiencing with your battery life. If you would like further assistance afterward, please do not hesitate to contact Samsung Support. We're happy to listen and work toward a better experience for our customers. Thank you for being a valued Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/ Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/