Customer reviews from ATT.com
Apple - Refurbished Excellent - 11-inch iPad A16 chip with Wi-Fi + Cellular - 128GB - Pink (Unlocked)
Average customer rating
4.8 out of 5
4.8
(81 Reviews)
Open Ratings Snapshot
Rating breakdown 81 reviews
5 Stars
72
4 Stars
4
3 Stars
3
2 Stars
1
1 Star
1
94%of customers recommend this product. 
(
60 out of 64
)
Best Buy Privacy Policy
Customer Reviews for Apple - Refurbished Excellent - 11-inch iPad A16 chip with Wi-Fi + Cellular - 128GB - Pink (Unlocked)
Customer Rating
3 out of 5
3
It’s easily breakable cheap
on October 13, 2026
Posted by: Anonymous
from Providence
Verified Purchase:Yes
This iPad isn’t worth the money
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T, AT&T Care, October 15, 2026
Hi there, we want to ensure you get full value out of your devices and appreciate your feedback regarding the build quality. If the iPad arrived damaged or is not performing as expected, please send us a direct message, so we can explore your options under the return policy or device protection plans.

- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att

AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Thank you
on October 7, 2026
Posted by: DobleGG
Verified Purchase:Yes
Excellent service thank you
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
iPad
on September 25, 2026
Posted by: txjavadrinker
from Corpus Christi, Texas
Verified Purchase:Yes
Apple never lets me down and this time they came up with an good product that came in my signature. Thank you! Do wish there were cheaper payment plans for those who are on SSID and SS; maybe one day a company will.
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, September 27, 2026
We are happy to hear that Apple has delivered another great product that perfectly fits your style. We know how crucial affordable options are, and we will certainly share your thoughts and feedback with our team. If you ever need help, please reach out to us on our official social media channels for further support!

📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att

📞 800‑331‑0500 (or dial 611 from your AT&T phone)

AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Love the pink color
on September 13, 2026
Posted by: Sheena Trotter
from Belmont, Mississippi
Verified Purchase:Yes
Very easy to work and all the updated features.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Pablo, October 2, 2026
Hello, Sheena. We are thrilled to hear you are loving your new Apple iPad (A16) 2025, and exploring all its great features. We want you to get the most out of your new iPad.

If you ever need immediate assistance with your AT&T service, please DM us on our fastest support channels:

✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T

Thank you for choosing AT&T!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Happy with iPad and AT&T
on August 6, 2026
Posted by: Angie Jack
from Baltimore, MD
Verified Purchase:Yes
Easy to order, pricing was on point.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, October 2, 2026
Hi, Angie Jack. We are so happy to hear that buying your new iPad was such a smooth experience. We always try to make our online shop easy and straightforward to use. It is also great to know that our pricing hit the mark for you. We love helping our customers get the best value on their favorite tech.

Thank you so much for choosing us to connect your new tablet!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Upgrade
on July 13, 2026
Posted by: Skbrock
Verified Purchase:Yes
Upgrade of my wife’s original iPad.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
No complaints
on July 10, 2026
Posted by: AlyssaR
from Clovis,CA
Verified Purchase:Yes
I love my iPad, use it for school and streaming my shows
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Ipad16
on July 6, 2026
Posted by: Crysbrij
Verified Purchase:Yes
I love my ipad. I use it for mostly reading. the process of ordering it was easy and the shipment was so fast!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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