Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series Sleek Protection for iPhone X | Color: - Black
Average customer rating
4.6
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
90
4 Stars
15
3 Stars
6
2 Stars
5
1 Star
2
93%of customers recommend this product.
(
107 out of
115)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series Sleek Protection for iPhone X | Color: - Black
Posted by: Johnski
Verified Purchase:Yes
Nice case, secure, fits with phone. Mostly like the graphic design
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ottergirl
Verified Purchase:Yes
I had the Anegada (tropical leaves) case for my iPhone 8 and was very happy to see it for my new XS. Fits perfectly and looks great, It’s so pretty without being flowers,
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ezran
Verified Purchase:Yes
This is my first Otterbox. I try to pick a reliable case with subtle flair for my phones. This one is well made, but the design is too subtle it doesn’t really stand out like I thought it would. Only real complaint is the glossy finish on the case shows fingerprints and is slippery and also scratches very easily. The scratches show up more than the diamond pattern! Overall I’m a little disappointed because I’ve heard otter box is the best case. There is nothing about this case that makes me think of the Otterbox high quality I have hear about.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 17, 2018
Hi Ezran,
We apologize that the polished protection of the Symmetry series isn't entirely matching up with your style so far! For any fingerprints that show up on our cases, we typically recommend using a handy-dandy microfiber cloth to wipe away smudges.
Although cosmetic complications won't necessarily impact the protective abilities of the unit itself, we definitely understand why they might be slightly disappointing. Please feel welcome to call our stylish Otters at 1-855-688-7269, and they'll see what they can do in terms of outfitting you with a warranty replacement!
Sincerely,
OtterBox Customer Service Team
We apologize that the polished protection of the Symmetry series isn't entirely matching up with your style so far! For any fingerprints that show up on our cases, we typically recommend using a handy-dandy microfiber cloth to wipe away smudges.
Although cosmetic complications won't necessarily impact the protective abilities of the unit itself, we definitely understand why they might be slightly disappointing. Please feel welcome to call our stylish Otters at 1-855-688-7269, and they'll see what they can do in terms of outfitting you with a warranty replacement!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: DonnaR
Verified Purchase:Yes
This is my 2nd Otterbox Symmetry case and I'm once again not disappointed! I particularly love the Symmetry series case because it's not bulky like other Otterbox cases. This case easily slides in and out of my back pocket and fits beautifully in my wrist-lets/clutches. The color combination is beautifully vibrant.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: FannyG
Verified Purchase:Yes
I love the slim fit of this case. It’s durable and reliable. One thing I found disappointing was the back of the case arrived scuffed up, I’m assuming from just being in the box. It’s nothing crazy but definitely noticeable. I’m sure I would’ve done it on my own eventually though. Other than that, I’m happy with the case and love the look.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Becci
Verified Purchase:Yes
I bought my case and the Alpha glass for my iPhone X about 10 days ago. These cases are so worth the money and I trust that my phone is protected because of the quality. I was worried that it would make my phone bulky and too big but it’s teh perfect size. I love the colour so much, there was so much choice I couldn’t pick initially.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sandy
Verified Purchase:Yes
Fashionable and durable at the same time! Price was great too!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Best case ever
on February 20, 2019
Posted by: NOLA Mom
Since the invention of the iPhone me and my husband have trusted Otterbox to protect our phones. My husband is a master plumber and Otterbox is the only reason his phone is still working
I would recommend this to a friend!
Written by a customer while visiting otterbox.com