Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series Sleek Protection for iPhone X | Color: - Black
Average customer rating
4.6
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
90
4 Stars
15
3 Stars
6
2 Stars
5
1 Star
2
93%of customers recommend this product.
(
107 out of
115)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series Sleek Protection for iPhone X | Color: - Black
Posted by: Ma11
Verified Purchase:Yes
I had this case for my last phone. Dropped it down a flight of 18 concrete stairs and it survived without a crack! So when I bought a new phone, I went straight to Otterbox Symmetry. The only thing I don’t like is that the light color of the case is turning blue from being in my jeans pocket after only 2 weeks.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: kristenwhite91
Verified Purchase:Yes
I bought this three weeks ago and used it right away form getting my iPhone XS. The design is very cute, very 90's and fun. I thought it was a little bulky from the start, but accepted that it was for the best because I drop my phone all the time. This morning I took my phone out only to find the entire silver rim of it has been scratched. It looks like I took sandpaper to the sides and destroyed it. Because of this I wont be using this case anymore. Though cute, I cannot use this and am disappointed for how much it cost.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 10, 2018
Hey kristenwhite91,
We're so sorry to hear that this Symmetry series looks like it had a tough battle with some sandpaper! This is definitely odd, and our stylish Otters would love to restore your sleek security with a quick warranty replacement. Please feel welcome to give them a call at 1-855-688-7269, and they'll get a claim processed in no time with ease and haste!
Sincerely,
OtterBox Customer Service Team
We're so sorry to hear that this Symmetry series looks like it had a tough battle with some sandpaper! This is definitely odd, and our stylish Otters would love to restore your sleek security with a quick warranty replacement. Please feel welcome to give them a call at 1-855-688-7269, and they'll get a claim processed in no time with ease and haste!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Kait
Verified Purchase:Yes
I love Otterbox phone cases. I don’t drop my phone often but when I do it’s usually on pavement and face down. With an Otterbox case it’s never cracked the screen or had any other damage (combined with a glass screen protector). The only complaint I have is the the case seems to rest on one spot in the center of the back which ends up scratched by whatever surface you put it on. I had this problem with my iPhone 6 symmetry case and this one for my iPhone X. Other than that it’s a great case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Karen
Verified Purchase:Yes
I love Otterbox, on my iPhone 6 I dropped my phone in a parking lot and watched in horror as an SUV ran over it and my phone was fine. So I bought this for my X
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jlove29
Verified Purchase:Yes
Great case. Pretty design. Hbcjjvgfhiyfcjyckivvyjv
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dg141
Verified Purchase:Yes
I’ve been using otter box symmetry cases for the past three years now and none of my phones have ever incurred even the slightest scratch. They perfectly combine durability, elegance and simplicity into one case. This one is no different, it fels great in the hand, doesn’t slip out of my hands and slides very well into my pocket. The only slight problem I have encountered with this case is that it is a little harder to use reachability but I got used to it after a day. A great case all round and would definitely recommend.
(I am using the black case with the black iPhone X)
(I am using the black case with the black iPhone X)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: kstorj
Verified Purchase:Yes
I bought this a couple weeks ago and love it! It fits the phone perfectly, has an edge that protects the camera and screen; plus, love the classy, simple colors and design!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Altemose_Prime
Verified Purchase:Yes
I normally kept away from OtterBox in the past because their cases were so chunky and not pocket friendly. This case is great. It's sleek with a very nice fit. It slides in and out of my pocket with ease. All the phone controls work perfectly. Buy this case!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com