Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series Sleek Protection for iPhone X | Color: - Black
Average customer rating
4.6
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
90
4 Stars
15
3 Stars
6
2 Stars
5
1 Star
2
93%of customers recommend this product.
(
107 out of
115)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series Sleek Protection for iPhone X | Color: - Black
Posted by: Ottter221
Verified Purchase:Yes
I love the color of this case (muted waters) but there’s one issue that’s really making me regret the purchase. The lite grey/off-white border is made of a soft material so it gets filthy instantly. I’ve had the case for less than a week and it’s it looks like I’ve had it for a year. This is a design flaw since it’s widely known most people put phones in their pants pockets. This border should have been made in a darker color so the rubbing from jeans is less noticeable.
Response from otterbox.comBy OtterBox, Customer Service Team, December 7, 2018
Hey there Ottter221,
Sorry to hear that this Symmetry series isn't getting along with your favorite jeans as well as we expected! Occasionally, the lighter shades of our cases don't interact seamlessly with certain fabrics, and while we can't always test for every single outcome, the good news is that these aesthetic complications shouldn't impact your levels of protection at all!
That being said, our tidy Otters will be happy to clean this up with a warranty claim, so please don't hesitate to give them a quick call at 1-855-688-7269. They'll send you a spotless new replacement case in practically no time at all!
Sincerely,
OtterBox Customer Service Team
Sorry to hear that this Symmetry series isn't getting along with your favorite jeans as well as we expected! Occasionally, the lighter shades of our cases don't interact seamlessly with certain fabrics, and while we can't always test for every single outcome, the good news is that these aesthetic complications shouldn't impact your levels of protection at all!
That being said, our tidy Otters will be happy to clean this up with a warranty claim, so please don't hesitate to give them a quick call at 1-855-688-7269. They'll send you a spotless new replacement case in practically no time at all!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Holly
Verified Purchase:Yes
I've had this case for over a week now and ever since I put it on I have loved the look and feel of the Sky Diamond case. It's a simple and elegant design and it feels great in my hands. I feel like my phone is better protected compared to other cases I've tried (different brands) and I intend on keeping it on!
Written by a customer while visiting otterbox.com
Posted by: Klugger
Verified Purchase:Yes
Keeps my phone safe and easier to keep grip on. Not too bulky
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DaddyZ
Verified Purchase:Yes
This is a good phone case for my iphone. If I had anything bad to say about this case is the wave part is a little shiny. But, it does go well. Still like the look.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JanPalomino
Verified Purchase:Yes
I bought this case because the case I had was not near as strong and eye appealing. I have had Otterbix cases before and they out last any others❤️
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Roos
Verified Purchase:Yes
Bought on cyber Monday fantastic sale, we have on all our phones.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: TANIA
Verified Purchase:Yes
Shipping was fast and easy. The phone case was easy to install and is sleek and cool!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brad
Verified Purchase:Yes
Bought this case for the iPhone XS. I was looking for a case that offered good drop protection but didn't compromise the design aesthetics of the phone. As a guy, it's tough to find a good quality phone case that offers significant protection but doesn't feel like you are carrying a brick in your pocket. It's also hard to find any cases for men that are not solid back, solid grey, or bright red. I bought the "Good vibrations" limited edition design. This case offered all that I was needing. Good protection while maintaining a slim design and a desirable color scheme.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com