Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series Sleek Protection for iPhone X | Color: - Black
Average customer rating
4.6
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
90
4 Stars
15
3 Stars
6
2 Stars
5
1 Star
2
93%of customers recommend this product.
(
107 out of
115)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series Sleek Protection for iPhone X | Color: - Black
Customer Rating
3
Not what I thought I was ordering, ok for its des
on September 15, 2018
Posted by: JLPh
Verified Purchase:Yes
I checked the multi-view pictures to assure myself that this was going to be a "book" design. I thought it was, but it only protects the back of the phone. If that's what you are looking for, you'll probably like it; I'm not so pleased (but putting the blame on myself).
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team , September 17, 2018
Hey there JLPh,
We sincerely apologize for any confusion related to the style of this Symmetry series! If you're looking for a case that opens up, we would suggest taking a peek at the Strada folio case, which does have a cover than encloses the face of the phone. Feel free to check out this sleek style by following the link below, and if you have any additional questions, our friendly Otters are just a call away at 1-855-688-7269!
https://www.otterbox.com/en-us/apple-iphone-x-apple-iphone-xs/strada-series-folio-case/77-57234.html#prefn1=series&prefv1=Strada+Series&start=1
Best,
OtterBox Customer Service Team
We sincerely apologize for any confusion related to the style of this Symmetry series! If you're looking for a case that opens up, we would suggest taking a peek at the Strada folio case, which does have a cover than encloses the face of the phone. Feel free to check out this sleek style by following the link below, and if you have any additional questions, our friendly Otters are just a call away at 1-855-688-7269!
https://www.otterbox.com/en-us/apple-iphone-x-apple-iphone-xs/strada-series-folio-case/77-57234.html#prefn1=series&prefv1=Strada+Series&start=1
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Dede
Verified Purchase:Yes
Bought recently but love the thin and lightweight protection. Only concern is when I put into car holder. My last cover(not an Otterbox) peeled away from the "clamps". Not sure if this will happen. Otherwise a wonderful lightweight cover.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lynne
Verified Purchase:Yes
I have always loved the OtterBox quality, but this Treflé designer is my favorite. I wish she would design many more color compositions, And also for Samsung & other Android phones as well. Her cool tropical vibe brings the beach into my everyday!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sarah
Verified Purchase:Yes
This case is perfect! Sleek design, elegant and not too flashy
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Debra
Verified Purchase:Yes
I like that otter box changes design to match new phones
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Walfredo
Verified Purchase:Yes
The color is a very dark navy blue and I was expecting black. It’s a bit heavy and bulky compared to my 6s symmetry cases I’ve owned. Still offers the best protection of any other case out there.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, October 8, 2018
Hey Walfredo,
We apologize that this Symmetry series didn't quite meet expectations! Although we do our absolute best to display the most accurate representations of our case designs online, unfortunately, certain screens and monitors can depict things differently. That being said, we're confident that this case should keep your iPhone safe and secure for a long time to come! Should you run into any further inquiries, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be delighted to help out!
Sincerely,
OtterBox Customer Service Team
We apologize that this Symmetry series didn't quite meet expectations! Although we do our absolute best to display the most accurate representations of our case designs online, unfortunately, certain screens and monitors can depict things differently. That being said, we're confident that this case should keep your iPhone safe and secure for a long time to come! Should you run into any further inquiries, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be delighted to help out!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: abeeding
Verified Purchase:Yes
Love my new Otterbox! Great product w easy online ordering and fast shipping.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ievers
Verified Purchase:Yes
I absolutely love Otterbox and when I saw that there was a sleek case, I had to try it. I drop my phone constantly -on concrete, marble, down the stairs, etc. My phone was perfect but after a year, the case did have a few dings in the corners. It was still worked completely well and the dings were between the protections. I repurchased a new case with a new design just in case because like I said, it's only a matter of time when my phone flies down the stairs.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com