Customer reviews from Hoover
Hoover - Commercial CH93600 HVRPWR 6 quart 40V Cordless Backpack Vacuum - Black
Average customer rating
3 out of 5
3
(2 Reviews)
Open Ratings Snapshot
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
50%of customers recommend this product. 
(
1 out of 2
)
Best Buy Privacy Policy
Customer Reviews for Hoover - Commercial CH93600 HVRPWR 6 quart 40V Cordless Backpack Vacuum - Black
Customer Rating
5 out of 5
5
AMAZING
on August 11, 2025
Posted by: Victor
from Albuquerque, NM
Gender:Male
Verified Purchase:Yes
Works AMAZING! Suction is powerful, even on the HUSH Mode, and has helped reduce labor time greatly!
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, August 12, 2025
Thank you so much for your review!
We're thrilled to hear you're enjoying your Commercial 40V Brushless Backpack and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.

Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
1 out of 5
1
on February 15, 2026
Posted by: Jack
from Michigan
Gender:Male
I've only had this product for 5 months and the hose and straps have already broken.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, February 17, 2026
Thank you for taking the time to share your feedback regarding the Hoover Commercial 40V Brushless Backpack. We want to ensure that you are getting the best product performance and would like to provide you with assistance and replacement options. Please visit our Hoover Support library https://hoover.com/pages/product-support-library
to access our support options. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover