Customer reviews from Hoover
Hoover - Commercial CH93600 HVRPWR 6 quart 40V Cordless Backpack Vacuum - Black
Average customer rating
3.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Hoover - Commercial CH93600 HVRPWR 6 quart 40V Cordless Backpack Vacuum - Black
Posted by: Victor
from Albuquerque, NM
Gender:Male
Verified Purchase:Yes
Works AMAZING! Suction is powerful, even on the HUSH Mode, and has helped reduce labor time greatly!
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, August 12, 2025
Thank you so much for your review!
We're thrilled to hear you're enjoying your Commercial 40V Brushless Backpack and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
We're thrilled to hear you're enjoying your Commercial 40V Brushless Backpack and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
1
on February 15, 2026
Posted by: Jack
from Michigan
Gender:Male
I've only had this product for 5 months and the hose and straps have already broken.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, February 17, 2026
Thank you for taking the time to share your feedback regarding the Hoover Commercial 40V Brushless Backpack. We want to ensure that you are getting the best product performance and would like to provide you with assistance and replacement options. Please visit our Hoover Support library https://hoover.com/pages/product-support-library
to access our support options. ~ Warm Regards, The Hoover Team
to access our support options. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
4
Its Great!
on April 29, 2026
Posted by: CeFlo
Gender:Female
I have been using this product for over 2 years now and works great, only issue I have is some times I struggle picking up some dirt from the floor you have to go over the area several times to get a good clean off the carpets, but otherwise works well and gets the job completed.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, April 29, 2026
Thank you for your feedback and for using the product over the past two years. We’re glad to hear it’s working well overall.
We’re sorry to hear that you’ve experienced some difficulty picking up dirt at times. For best performance, we recommend checking that the brushes and filters are clean and free of buildup.
If the issue continues, please contact Hoover Commercial at 1-888-768-2014. We’d be happy to assist further.~ Warm Regards, The Hoover Team
We’re sorry to hear that you’ve experienced some difficulty picking up dirt at times. For best performance, we recommend checking that the brushes and filters are clean and free of buildup.
If the issue continues, please contact Hoover Commercial at 1-888-768-2014. We’d be happy to assist further.~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover