Customer reviews from Samsung US
Samsung - Refurbished Excellent - LED Wallet Cover for Galaxy S21 | Color: - Gray
Average customer rating
2.8
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
0
4 Stars
1
3 Stars
1
2 Stars
2
1 Star
0
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Samsung - Refurbished Excellent - LED Wallet Cover for Galaxy S21 | Color: - Gray
Customer Rating
4
Like to see who's calling
on February 12, 2021
Posted by: Neal
from 48094
it's a decent case that protects the whole phone. haven't had any problems with it since it came in the mail. i put it on and it promptly took me to the screen to set it up. i would say if your looking for a case to cover the whole phone this is it. thanks samsung
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on March 4, 2021
Posted by: wizard
the led cover is an interesting effect but not as useful or customizable as i thought. the biggest issue though is that the cover does not stay closed and therefore does not protect the screen. it is suppose to be magnetic but i can lay it on a flat surface and it will open by itself.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
No function since last update
on July 17, 2024
Posted by: Fatih
from Austria
Expertise:Intermediate
I have this cover now for about 2 years. Since a recent update the LED lights are dead. They do not show the percentage of accu power or the clock. That were nice features before.
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy Social Commerce, July 18, 2024
Hi there Fatih, we appreciate you sharing your thoughts with us about your Samsung Galaxy S21 LED Wallet Cover. We understand how important the case for your phone and the functionality of the window are to you. We have shared a link to the Samsung Support Team to assist you directly through chat to resolve this matter with the window and software of your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Useless
on March 23, 2021
Posted by: Ry88
other reviewers have said that it "doesn't stay closed" i thought that meant that the cover wouldn't close all the way if you left it to drift closed or that it would hover open.
but that hasn't been my experience. my experience has been it actively and forcefully rejecting the closed state.
but that hasn't been my experience. my experience has been it actively and forcefully rejecting the closed state.
it also will only hold one card. perfect for those times when you need either your id, or your credit card, but not both. even one card feels like it is tearing it to get it in and out.
it is a very nice color. one of the things i hate about getting a case for my phone is not getting to see the pretty color of the phone i picked.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
(click to see the video)
Response from Samsung USBy ^Elizabeth, Samsung Cares, May 14, 2021
Hello Ry88, thank you for bringing this to our attention! We appreciate the feedback. We would definitely like to look into this matter further for you. Please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143308038
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143308038
^Elizabeth
Written by a customer while visiting Samsung US