Customer reviews from sterilite.com
Sterilite - 13 Gallon TouchTop Wastebasket with Titanium Latch, (8 Pack) - Black
Average customer rating
3.8
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
10
4 Stars
2
3 Stars
2
2 Stars
1
1 Star
3
67%of customers recommend this product.
(
10 out of
15)
Customer Reviews for Sterilite - 13 Gallon TouchTop Wastebasket with Titanium Latch, (8 Pack) - Black
Customer Rating
1
Won't stay closed
on April 5, 2026
Posted by: Angrybuyer
Latch is defective so top continually opens on its own. Product top will not stay closed
No, I would not recommend this to a friend.
Response from sterilite.comBy Marketing, April 7, 2026
Hi Angrybuyer! We are sorry to hear the inconvenience of the lid breaking on your 13 Gal. TouchTop™ Wastebasket. Product quality and customer service are very important to us. Please reach out to us at Consumer-Team@sterilite.com for further assistance.
Written by a customer while visiting sterilite.com
Customer Rating
5
Awesome trash baskets
on November 23, 2025
Posted by: Granny7
This was given to me about 8 or 9yrs ago as a Christmas present for my new apartment. I still have it, however yesterday the lid slipped out of my hand and it broke, hoping I can order another lid.
Written by a customer while visiting sterilite.com
Customer Rating
5
Sleek and Super Convenient!
on July 22, 2025
Posted by: LMacc513
from Houston, TX
Gender:Female
[This review was collected as part of a promotion.] This 13-gallon touch top wastebasket is amazing! The touch lid opens effortlessly with just a tap, which makes throwing away trash quick and hygienic. It’s roomy enough for a busy kitchen or office, and the modern design fits perfectly with my decor. Sturdy, easy to clean, and no more smudges on the lid. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting sterilite.com
Customer Rating
5
Rolls
on July 25, 2024
Posted by: Suls
from Oregon
Gender:Female
[This review was collected as part of a promotion.] Great way to keep your wrapping paper from being bent or destroyed.
I would recommend this to a friend!
Written by a customer while visiting sterilite.com
Customer Rating
5
Sterilite White Touch-Top Trash Can Lid
on May 20, 2024
Posted by: Lmich00
from California
Gender:Female
Where can I get a new lid? The spring is missing on mine.
Response from sterilite.comBy Marketing, May 22, 2024
Hello Lmich, thank you for reviewing the 13 Gal TouchTop Wastebasket. We are sorry to hear that the lid has broken. Please reach out to ConsumerTeam@sterilite.com so we can further assist you.
Written by a customer while visiting sterilite.com
Customer Rating
1
Defective Touch Top
on January 28, 2024
Posted by: Neenie
from New York
Gender:Female
Unfortunately, the touch top broke after a few uses
No, I would not recommend this to a friend.
Response from sterilite.comBy Sterilite, January 29, 2024
Hello Neenie, we are very sorry to hear that about the 13 Gal TouchTop Wastebasket. Product quality is very important to us and we will pass your feedback on to the team. Please contact the retailer you purchased it from and request a refund or exchange.
Written by a customer while visiting sterilite.com
Customer Rating
3
Beware grey latch
on January 31, 2023
Posted by: Cher
When I bought this, I was happy as it functioned easily and quietly. However shortly after the grey latch part stopped working. I have been looking unsuccesfully for a replacement lid and came across these reviews. I wish I saw them before I bought it, because now Im stuck with a non functioning bin because of the lid!! Im disappointed
Response from sterilite.comBy Sterilite, Marketing, February 3, 2023
Hello Cher, thank you for reviewing the Sterilite 13 Gal TouchTop Wastebasket. We are sorry to hear about the inconvenience of the latch breaking. Please contact us directly at marketing@sterilite.com for further assistance.
Written by a customer while visiting sterilite.com
Customer Rating
2
not worth the money
on July 3, 2022
Posted by: not happy
from n j
Gender:Male
we have this and when you put the bags in it ,so far 3 sides on top cracked JUNK
No, I would not recommend this to a friend.
Response from sterilite.comBy Michaela, Marketing, July 7, 2022
Hello, thank you for reviewing the Sterilite 13 Gal TouchTop Wastebasket. We are sorry to hear about the inconvenience the top breaking has caused. Please contact us directly at marketing@sterilite.com to further assist you.
Written by a customer while visiting sterilite.com