Customer reviews from sony.com
Sony - Refurbished Excellent - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens - Black
Average customer rating
4.5
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
27
4 Stars
7
3 Stars
3
2 Stars
1
1 Star
1
90%of customers recommend this product.
(
35 out of
39)
Customer Reviews for Sony - Refurbished Excellent - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E PZ 16-50mm f/3.5-5.6 OSS Lens - Black
Customer Rating
1
Does NOT accept Sony Playmemory apps
on February 15, 2019
Posted by: Peppereater
I have 3 Sony cameras. Two of them accept playmemory apps. My RX10 iv DOES NOT! The a64000 DOES not, either. If you want a camera that accepts these, get an older model.
No, I would not recommend this to a friend.
Response from sony.comBy Jen, Sony Social Support, February 20, 2019
Hi Peppereater, We regret to hear that you're having difficulty with PlayMemories. Are you getting an error message? Please refer to the link below for further assistance; https://helpguide.sony.net/dsc/1720/v1/en/search/search.html?search=playmemories. Regards.
Written by a customer while visiting sony.com
Customer Rating
4
Great quality, but menus really hard to learn
on September 27, 2020
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
It is a great camera. Great quality picturea, but the menus is so complicated. A new simple, user friendly menu should be use
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: ne2rkid
Gender:Male
Verified Purchase:Yes
customer service, shipping, price were reasonable.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Howard B
Gender:Male
Verified Purchase:Yes
This is the day after it arrived. My hands aren't as steady as they used to be so I am pleased with the quick autofocus. I have accessed the online help page and it is showing how to get around. In a month I will be able to writ a more meaningful review, but you know how one is nagged to immediately write something when you register your product.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: AMNAVA
Gender:Male
Verified Purchase:Yes
I love all the features in the camera. Photos and videos are high quality.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 3, 2019
Hi, AMNAVA!
Thank you for sharing your positive feedback. We are glad you love all the features of your Sony a6400. Thank you for choosing Sony!
Regards,
Vincent
Thank you for sharing your positive feedback. We are glad you love all the features of your Sony a6400. Thank you for choosing Sony!
Regards,
Vincent
Written by a customer while visiting sony.com
Posted by: hjy9406
Gender:Male
Verified Purchase:Yes
Its a so clear and beautiful awesome camera
This is my first camera but really cool!
I strongly recommended.
This is my first camera but really cool!
I strongly recommended.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 3, 2019
Hi, hjy9406!
We are glad you like your new Sony Alpha camera. Thank you for sharing your feedback and for choosing Sony!
Regards,
Vincent
We are glad you like your new Sony Alpha camera. Thank you for sharing your feedback and for choosing Sony!
Regards,
Vincent
Written by a customer while visiting sony.com
Posted by: Macprudence
Gender:Male
Verified Purchase:Yes
Easy to use and set up. I used a few YouTube videos for helping with explaining each setting. The only thing that doesn't make sense and will hopefully be fixed in future updates is the human and animal eye recognition. You have to go in manually to specify which one your getting ready to photograph each time. It would be nice just to point at either and the camera automatically knows which is which. Animals and children wont wait for you to fumble your way through the menu to set the human or animal setting. Other then that so far it's a great camera with stunning photos.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, January 10, 2020
Hi, Macprudence!
We are glad you like you new Sony Alpha camera. We will forward your feedback to the relevant team. Thank you for choosing Son!y
Regards,
Vincent
We are glad you like you new Sony Alpha camera. We will forward your feedback to the relevant team. Thank you for choosing Son!y
Regards,
Vincent
Written by a customer while visiting sony.com
Posted by: asills03
Gender:Male
Verified Purchase:Yes
The Sony a6400 takes a bit of time to learn up front but once you are acquainted it is a powerful tool to bring your photography game to the next level.
I would recommend this to a friend!
Written by a customer while visiting sony.com