Customer reviews from brother-usa.com
Brother - Persona PRS100 Single Needle Embroidery Machine with 4-Spool Thread Stand and Free Arm Embroidery
Average customer rating
4.4
(218 Reviews)
Rating breakdown 218 reviews
5 Stars
131
4 Stars
63
3 Stars
13
2 Stars
8
1 Star
3
91%of customers recommend this product.
(
178 out of
196)
Customer Reviews for Brother - Persona PRS100 Single Needle Embroidery Machine with 4-Spool Thread Stand and Free Arm Embroidery
Customer Rating
3
Persona embroidery machine
on October 14, 2022
Posted by: Kim H
from California
I'm really not too impressed with this machine. I have the dream machine and it is so smooth.. This persona is too temperamental.. The constant need to reoil it or it telling you to recheck your thread. I wish I would have paid more attention when I 1st got it because I would have returned it..
Written by a customer while visiting brother-usa.com
Customer Rating
5
I Love It!
on April 5, 2018
Posted by: Garment Maker
from Utah, USA
I am so pleased with my PRS100. I have done a lot of hats in the past few weeks. You see we have a very large family and our children, their spouses, our grandchildren, and our great-grandchildren are all receiving embroidered hats for their birthdays this year! My husband also asked me to do designs on some of his pockets. They turned out great!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
nothing but problems
on May 11, 2022
Posted by: mrfresh
from new mexico
i got this machine to specifically do hats... Maybe 4 have come out perfect, and the other 50 have all been a mess. It continues to keep getting worse! It will do most of the hat good and then it will only start showing the bobbin thread instead of the color thread. I have tried all the trouble shooting and have been struggling with this machine for several weeks! not worth the price tag!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Nothing but trouble, already back at the dealer.
on March 8, 2023
Posted by: Tayler
from Sandwich, IL
I’ve had my machine for 5mo and it’s given me nothing but problems. Tension is super touchy. The computer on it went out and it’s been back at the dealer now for a month! Parts have been hard to get. I’m honestly fed up. When it works it does a beautiful job, but the constant issues has taken a toll.
Response from brother-usa.comBy Brother, Customer Service, March 9, 2023
We apologize for any inconvenience regarding your PRS100. We would like to hear more about the repair of your machine and we are sorry to hear about the length of time. Please contact Brother Customer Service directly at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Glad I made the decision to purchase this machine!
on April 20, 2018
Posted by: JanB
from Gallant, Alabama
I love my new PRS100! I’ve used a flatbed embroidery machine for years, but this one opens up many more opportunities that were restricted by my flat bed! Very user friendly too!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Worst purchased I have made
on September 12, 2016
Posted by: barb70
from Fort Gratiot, MI 48059
I own a 6700D Quattro2. I really like this machine. I was excited about the PRS100. Being able to do caps really sounded good. The cap frame is not easy to use and the machine is not easy to thread. I have not found any small Disney Designs to use on the caps. My chip reader will not work with the cap frame. I want to sell this machine. I don't know if the dealer will take it back to sell used. I have only used it once with the cap frame which I can't get to work. I have read the manual over and over again. I hate this machine.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great single needle machine
on December 21, 2015
Posted by: Doglady
from Tennessee
Had been thinking for some time I could do more if I had another embroidery machine but just couldn't bring myself to purchase another single needle with embroidery only - UNTIL I SAW THE PRS100. It has the flexibility of the multi-needle machines and stitches faster and I think has more reliability that the other machines I looked at. Price is affordable .
Love that I can thread easily and the auto-threader feature has never failed. I love that the designs can be downloaded directly from the computer or put on a USB drive for use in the machine. It has a lot of varied designs built in as well. Absolutely think this is a really good machine for a beginning business or for someone like me, who just likes to embroider for myself, my family and for friends.
Love that I can thread easily and the auto-threader feature has never failed. I love that the designs can be downloaded directly from the computer or put on a USB drive for use in the machine. It has a lot of varied designs built in as well. Absolutely think this is a really good machine for a beginning business or for someone like me, who just likes to embroider for myself, my family and for friends.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
wonderful machine
on January 10, 2016
Posted by: bobber
from Minnesota
Just finished a quilt , used the built in quilt patterns on the blocks . This machine did just a wonderful job . The sew out time was 2 min . on the pattern that we used . We also have the PR600 , but the quilt patterns are not in that machine , a real nice addition .
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com