This is the second one of these freezers I have purchased. They both fit perfectly under my kitchen counter. Bought the first one a year ago and decided to purchase a second one this past holiday season. I do a lot of baking at holidays and these freezers hold more than you would think they would. I live in an apartment without much room, so these have been great for me. They keep their temperature well, and food stays frozen without the defrosting that takes place with an auto defrost freezer. I have only had to defrost the first freezer I bought once since I have owned it. As long as you aren't opening and closing door frequently, not much frost builds up inside.
We got this in March of 2017 has worked well. We did need to get another key as the one broke and calling in for support was a good experience. Amber was very helpful and is sending us 2 new keys. So overall a good product and good company to deal with if you need any support or have any issues.