Customer reviews from us.roborock.com
Roborock - H60 Cordless Vacuum Cleaner, 115AW Suction Power, 60-Min Runtime, HEPA Filtration - White
Average customer rating
4
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
2
4 Stars
0
3 Stars
2
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Roborock - H60 Cordless Vacuum Cleaner, 115AW Suction Power, 60-Min Runtime, HEPA Filtration - White
Customer Rating
3
Poor Battery Life
on January 19, 2026
Posted by: Almost
The build quality is great and the suction power is impressive. I only wish the battery lasted longer, but unfortunately, even though it uses a detachable battery, they don’t sell replacement batteries.
I would recommend this to a friend!
Response from us.roborock.comBy Roborock customer service, Roborock customer service, January 21, 2026
Thank you for taking the time to share your detailed feedback.
We sincerely apologize that the product did not meet your expected standards. We fully understand the disappointment and frustration that can accompany an investment that later leads to unforeseen issues.
We take every customer's experience regarding both product performance and service very seriously. Your feedback is invaluable, as it helps us recognize where we must continually improve in both product quality and customer support.
We regret that we were unable to meet your expectations on this occasion. We are committed to learning from every customer interaction and using these insights to improve our products and services for all our users.
We sincerely apologize that the product did not meet your expected standards. We fully understand the disappointment and frustration that can accompany an investment that later leads to unforeseen issues.
We take every customer's experience regarding both product performance and service very seriously. Your feedback is invaluable, as it helps us recognize where we must continually improve in both product quality and customer support.
We regret that we were unable to meet your expectations on this occasion. We are committed to learning from every customer interaction and using these insights to improve our products and services for all our users.
Written by a customer while visiting us.roborock.com
Customer Rating
5
Very powerful
on September 29, 2025
Posted by: CBG
I’ve had this unit for one week. It’s extremely powerful well balanced, and very convenient to use . I love this product.
Written by a customer while visiting us.roborock.com
Posted by: shading
Verified Purchase:Yes
Unit arrive in good condition and has good suction. Battery life is not good though.
Response from us.roborock.comBy Roborock customer service, Roborock customer service, November 10, 2025
Hi,
We are so sorry to know that there are issues with your robot vacuum. We are willing to help to resolve the issues. Please contact our support service team and tell us more details about the problem. Our support team will help. You can contact our support e-mail address officialstore@roborock.com
Thank you.
We are so sorry to know that there are issues with your robot vacuum. We are willing to help to resolve the issues. Please contact our support service team and tell us more details about the problem. Our support team will help. You can contact our support e-mail address officialstore@roborock.com
Thank you.
Written by a customer while visiting us.roborock.com
Customer Rating
5
Wonderful product
on December 18, 2025
Posted by: teamcarlson
We ordered this a couple of days ago and it got here so quickly. It was so easy to assemble. Our floors are so clean thanks to our CurvX robot so we decided to close the bedroom doors and clean behind them since the robot never goes there. It looked pretty clean until turning the vacuum on. The green light really highlighted the dust and made it easy to clean. When we finished and returned the vacuum to its base, the dust bin automatically emptied into the dust bag. No dust everywhere like with other cordless vacuums I've had. The attachments fit nicely in the hub. The medium power was more than enough and the display is wonderful.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com