Customer reviews from Samsung US
Refurbished Excellent - Flip Leather Cover Case for Samsung Galaxy Z Flip - Black
Average customer rating
3.4
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
3
4 Stars
1
3 Stars
3
2 Stars
3
1 Star
0
44%of customers recommend this product.
(
4 out of
9)
Customer Reviews for Refurbished Excellent - Flip Leather Cover Case for Samsung Galaxy Z Flip - Black
Customer Rating
5
Great Quality
on October 28, 2020
Posted by: TX Craig
from Kilgore, TX
love the quality of the leather and the fit of the case. not really designed to be removed since it sticks on but this case gives the phone a luxury feel.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality look and feel, not slippery
on October 20, 2020
Posted by: Cardo
i have read the reviews and disagree with the complaints about the case not staying on. i have had no issues with it slipping of dissloging. i did pull off one side accidently when i first got the phone trying to open it on the wrong side. and i have removed the case a couple of times and have found that the adhesive material was still clingy with no problems sticking back to the phone. removing the case does not leave any sticky residue on the phone. also worked perfectly with wireless charging.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Premium with one drawback...
on January 24, 2021
Posted by: Scott
from Atlanta
i love this case. it protects the phone so well and makes it feel like the premium device that it is... except the top half of the case started coming off about a week in. the adhesive doesn't really seem to work well over time. i wish it clipped on somehow. it's a beautiful case that compliments the phone so well otherwise.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, January 25, 2021
Hello Scott, thank you for bringing this to our attention! We would definitely like to look into this issue further for you. Please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1142882913
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1142882913
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
2
Premium Feel, Bad Execution.
on September 15, 2020
Posted by: MazW
from Charlotte NC
for the price of this case i was really looking forward to the quality. samsung delivered when it comes to the materials used, however the case doesn't stay on the phone. double sided tape is used inside the case to adhere to the phone, but it falls off when the phone gets too hot or you pull on the case even slightly. i think samsung needs to offer a replacement on the case and engineer it to clip onto the edges of the phone. for the price we paid for the device, it should have come in the box. not satisfied.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, January 4, 2021
Hello MazW, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
3
Decent Case but not sticking to phone
on August 27, 2020
Posted by: GGGG
i think for the case is over priced and doesn't work properly. like the previous review, the case doesn't stick completely to the phone. it doesn't snap together properly, so sometimes the case comes off phone. i might ask for a refund.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, January 13, 2021
Hello GGGG, we apologize that your experience with this case was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Love the case
on February 18, 2020
Posted by: Nyjoe
from Rhode Island
Expertise:Intermediate
Just bought this for my Z Flip phone and it is very good quality and fits phone perfectly. not slippery at all firm grip and highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Nice material, but not functional.
on October 29, 2020
Posted by: judyle
from Marengo, Il.
i bought this case for the z-flip phone i bought him. the material it is made of is nice, but the case doesn't stay on the phone. there is nothing to hold it on, so the phone slips out of it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 30, 2020
Hello judyle, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
3
Not so great
on May 21, 2020
Posted by: Jared
from Canada
Expertise:Expert
It is very luxurious and soft but if you hold your phone open for any amount of time greater than 10 minutes (gaming or anything) the case starts to peel off the sticker side. There MUST be a better solution than literally sticking a case to the back.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Written by a customer while visiting Samsung US