[This review was collected as part of a promotion.] The audio comes through correctly, but the mic is placed too low to be heard. The overall design could have been improved by having the mic placed further up, on either left or right side. I had to return it since it wouldn't allow me to use it for speaking without one hand holding the mic to my mouth.
Response from lenovo.comBy Poornima_Lenovo, March 11, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
[This review was collected as part of a promotion.] Headphones work well with my phone and laptop. Sound quality is good and there is no compatibility issues.
Dollar store quality with lenovo logo . The mic is so low , people can barely hear me talk. No volume button. Wires are thin as paper. These earbuds wont last long time.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, May 28, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible, https://support.lenovo.com/ca/en/
[This review was collected as part of a promotion.] This is ideal for my work Zoom meetings while at home working, will not bother others in the household