Dear M すみす,

Thank you for sharing your experience with the ASUS TUF-RTX5060TI-O16G-GAMING graphics card. We're pleased to hear that it's delivering smooth gaming performance and maintaining stable temperatures. We understand your concern regarding 2D performance and appreciate you bringing this to our attention. Your feedback is important and will be forwarded to our product team to help guide future improvements.

We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2508028984-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

Best Regards,
Chantae
ASUS Customer Loyalty US Support

Dear M すみす,

Thank you for your comment.

We appreciate your feedback. Information coming from valuable customers, like you, will help us improve our future product offering and services. Certainly this graphics card is fully capable running 2D performance smoothly. To resolvle this, ensure the graphics driver posted at: https://www.asus.com/us/motherboards-components/graphics-cards/tuf-gaming/tuf-rtx5060ti-o16g-gaming/helpdesk_download?model2Name=TUF-RTX5060TI-O16G-GAMING were installed. Additionally, ensure your PC meets the system requirements of this video card, the grpahics card was installed on a PCIe slot that fully support this graphics card. Furthermore, ensure Windows is up to date. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty