Customer reviews from sony.com
Sony - LinkBuds S Truly Wireless Noise Canceling Earbud Headphones (Earth - Blue
Average customer rating
3.7
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
53
4 Stars
8
3 Stars
9
2 Stars
4
1 Star
20
73%of customers recommend this product.
(
59 out of
81)
Customer Reviews for Sony - LinkBuds S Truly Wireless Noise Canceling Earbud Headphones (Earth - Blue
Posted by: Az Hakaman
Gender:Male
Verified Purchase:Yes
Excited too get these! I've been using Samsung ear buds, all of them, and it was time for a change - hopefully a good decision. One thing I like about Samsung is that you can turn in a device for an upgrade at a super great price. Maybe Sony good do the same where if I could trade up from these to a different pair or qualified device, that would be competitive. Wouldn't that give consumers like me an edge? It would.
Robert in Phx, AZ
Robert in Phx, AZ
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 16, 2023
Hi Az Hakaman, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. We also hope that you are enjoying these headphones. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin
Written by a customer while visiting sony.com
Posted by: RiceTuna
Verified Purchase:Yes
I bought these earphones in may of 2023, and while I do use them daily, I rarely use them for hours upon hours on end. I don't overcharge them either. I'm not the type of person that drops their devices, and yet, I'm experiencing a degrade in quality that is awfully hard to ignore. They have been running our of battery in under two hours, which is frankly the most use I'd give them in a whole 24 hr period. Genuinely devastated because the sound and noise control are great.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, January 19, 2024
Hi RiceTuna,
Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the sound quality and noise canceling function of the headphones. It's unfortunate that you are not satisfied with the battery life. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). Usage hours may vary depending on the settings and usage conditions. For more information, please refer to this link:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539655.html
You may also find this link helpful:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
Resetting and initializing the headset may also help resolve the issue. Please refer to the steps on these links:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
Hope this helps. If still not resolved, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
-Ralph
Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the sound quality and noise canceling function of the headphones. It's unfortunate that you are not satisfied with the battery life. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). Usage hours may vary depending on the settings and usage conditions. For more information, please refer to this link:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539655.html
You may also find this link helpful:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
Resetting and initializing the headset may also help resolve the issue. Please refer to the steps on these links:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
Hope this helps. If still not resolved, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
-Ralph
Written by a customer while visiting sony.com
Posted by: klikiton
Gender:Male
Verified Purchase:Yes
Rich, dimensional sound. And with Headphones Connect app, you can tailor the EQ specifically to your tastes.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 6, 2024
Hi klikiton, Awesome! We are so glad to hear that you are happy with your new WFLS900N! Thank you so much for choosing Sony! -Carl
Written by a customer while visiting sony.com
Posted by: lobster50
Verified Purchase:Yes
I got this as a graduation gift in the summer of 2024. even since mid 2025 my left earbuds battery lasts for 2-5 minutes and dies. it also get very hot in the case and keeps blinking orange
No, I would not recommend this to a friend.
Response from sony.comBy Gus, Sony North America Customer Support, February 25, 2026
Thank you for sharing your feedback, Lobster50.
We are truly sorry to hear about the battery and overheating issues you're experiencing with your LinkBuds S. That is definitely not the performance we expect, especially with the orange blinking light indicating a charging error.
To help resolve this, please try a factory reset to recalibrate the battery software. If the overheating persists, please contact our support team immediately at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones so we can look into this for you.
We appreciate you bringing this to our attention.
Best regards,
Gus, Sony North America Customer Support
We are truly sorry to hear about the battery and overheating issues you're experiencing with your LinkBuds S. That is definitely not the performance we expect, especially with the orange blinking light indicating a charging error.
To help resolve this, please try a factory reset to recalibrate the battery software. If the overheating persists, please contact our support team immediately at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones so we can look into this for you.
We appreciate you bringing this to our attention.
Best regards,
Gus, Sony North America Customer Support
Written by a customer while visiting sony.com
Posted by: kulitskaya
Gender:Female
Verified Purchase:Yes
After 6 months of use started to make uncomfortable noise and the battery is dying fast, both ear plugs and case.
No, I would not recommend this to a friend.
Response from sony.comBy Estefany, Sony North America Customer Support, March 12, 2026
Hi kulitskaya,
Thank you for sharing your experience with the LinkBuds S. We're sorry to hear about the noise and battery issues you've encountered. Let's work together to resolve these concerns.
-Reset the earbuds: place one earbud in the case and hold the reset button for 20 seconds until the light flashes orange and turns off. Once that's done, simply take that one out and repeat the exact same process with the second earbud.
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
-Initialize the earbuds: put the headset in the case and hold the button for about 15 seconds until the light starts flashing orange. As soon as you see that orange light, let go within 5 seconds, and once you see the green light flash 4 times, you’ll know everything is successfully reset to factory settings.
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
-To save your battery, just try turning off Noise Canceling, Speak-to-Chat, and high-quality settings like LDAC when you don't really need them. These features use extra power to process sound, so switching them off is the quickest way to get more hours out of a single charge.
If you'd like to try more, you can find extra tips and troubleshooting steps at the links below.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278105
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
If these steps don't resolve the issues, please reach out to our support team for further assistance: https://www.sony.net/support-contact
Thanks for considering Sony and letting us know about these issues.
Warm regards,
Estefany
Thank you for sharing your experience with the LinkBuds S. We're sorry to hear about the noise and battery issues you've encountered. Let's work together to resolve these concerns.
-Reset the earbuds: place one earbud in the case and hold the reset button for 20 seconds until the light flashes orange and turns off. Once that's done, simply take that one out and repeat the exact same process with the second earbud.
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
-Initialize the earbuds: put the headset in the case and hold the button for about 15 seconds until the light starts flashing orange. As soon as you see that orange light, let go within 5 seconds, and once you see the green light flash 4 times, you’ll know everything is successfully reset to factory settings.
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
-To save your battery, just try turning off Noise Canceling, Speak-to-Chat, and high-quality settings like LDAC when you don't really need them. These features use extra power to process sound, so switching them off is the quickest way to get more hours out of a single charge.
If you'd like to try more, you can find extra tips and troubleshooting steps at the links below.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278105
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
If these steps don't resolve the issues, please reach out to our support team for further assistance: https://www.sony.net/support-contact
Thanks for considering Sony and letting us know about these issues.
Warm regards,
Estefany
Written by a customer while visiting sony.com
Customer Rating
2
Problematic
on March 12, 2026
Posted by: Chammert26
Ive owner this for around two years now. Im honestly not too happy at all. Sound quality is awesome and I like the color. The fit is also fine. I don't notice any discomfort or anything. I bought these to replace my gen 1 airpods which were a gift so these were my first personal wireless earphone purchase. I did lots of research sadly nothing that indicated these issues.
Glaring problem for me is that these do not have a tracker like airpods. For the price this is a little irritating. Battery life was decently all-right. I didn’t notice any upgrade over the airpods. Whilst I would never buy airpods again. The linkbuds have some stupid issues. I used my air-pods daily. Due to life changes I have used my Linkbuds less. After only two years the battery is greatly reduced. The big issue is the software. These will regularly just refuse to connect for no reasonZ troubleshooting also. I have been close to throwing them away when they wont connect on my whole 40 minute commute. Definitely not user error. I have had it happen often enough. Battery charged headphones in case glowing sonys troubleshooting process etc. Usually I just forget about it and try again and sometimes it works sometimes it doesn’t. Ive done this on 3 devices and a new phone. It is not a 3rd party issue. Overall with all this combined I wouldn’t recommend these at the price point they come in at.
Response from sony.comBy Sony North America Customer Support, March 13, 2026
Hi Chammert26,
Thank you for being a Sony owner for the past two years and for sharing such detailed feedback regarding your LinkBuds S. We are glad to hear you enjoy the sound quality and comfortable fit, but we are sincerely sorry to hear about the connectivity and battery issues you’ve encountered lately.
To help resolve these frustrations and get your experience back on track, we recommend the following steps:
1- Please ensure you are using the Sony | Sound Connect app. Keeping your earbuds updated to the latest software version often resolves minor glitches and improves overall connection stability.
2- If the connection issues persist, a simple reset can often clear the internal memory without deleting your pairing information. You can find the step-by-step guide here:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
3- If a reset does not work, the next step is to initialize the headset to restore its original factory settings. Please note that this will delete your pairing information and you will need to pair them to your devices again:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
If you have completed these steps and still find the performance unsatisfactory, we suggest contacting our dedicated technical support team for a more in-depth diagnostic:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
We hope these steps help you return to the seamless listening experience you deserve.
Thank you for considering Sony.
Best regards,
Dominick
Thank you for being a Sony owner for the past two years and for sharing such detailed feedback regarding your LinkBuds S. We are glad to hear you enjoy the sound quality and comfortable fit, but we are sincerely sorry to hear about the connectivity and battery issues you’ve encountered lately.
To help resolve these frustrations and get your experience back on track, we recommend the following steps:
1- Please ensure you are using the Sony | Sound Connect app. Keeping your earbuds updated to the latest software version often resolves minor glitches and improves overall connection stability.
2- If the connection issues persist, a simple reset can often clear the internal memory without deleting your pairing information. You can find the step-by-step guide here:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
3- If a reset does not work, the next step is to initialize the headset to restore its original factory settings. Please note that this will delete your pairing information and you will need to pair them to your devices again:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
If you have completed these steps and still find the performance unsatisfactory, we suggest contacting our dedicated technical support team for a more in-depth diagnostic:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
We hope these steps help you return to the seamless listening experience you deserve.
Thank you for considering Sony.
Best regards,
Dominick
Written by a customer while visiting sony.com