Customer Reviews for Zojirushi - Home Bakery Maestro Bread Maker - Premium White
Customer Rating
3
Was great. Didn't last.
on July 9, 2024
Posted by: Beth91
from Vermont
Gender:Female
Bought December 2022. No longer heats up. Used maybe 30 times in a year and a half.
Response from zojirushi.comBy Zojirushi Customer Support, July 10, 2024
Thank you for sharing your experience with the Breadmaker. We're sorry to hear that your unit is no longer heating up. Please reach out to our customer service team at support@zojirushi.com or call 1-800-733-6270, Monday through Friday from 8 am to 5 pm PST. We'll be happy to assist you in resolving this issue.
[This review was collected as part of a promotion.] I hadn’t used a bread maker in over 20 years when I decided I would like to make some fresh bread. I tried the home bakery maestro bread maker and was so happy I did. The instructions have become much easier than I remembered. So far I have only made bread but I am really looking forward to trying some of the other breads and desserts suggested. The recipes are all included with the bread maker and are simple to follow.
I’m very pleased with my purchase. I have made several loaves and have shared them with friends. I’m looking forward to many tasty experiences along my new journey. You have made a quality product for which I’m grateful.
I love my new Maestro breadmachine, it is the perfect size for me. I live alone and it's hard to find smaller loafs, I wanted to make my own wholegrain breads. It is just perfect.
This was an expensive mistake. I have 2 30 year old Zojirushi bread makers that make delicious bread. So far no loaf in this one is compared. Results have been half cooked, tough hard crust, partially mixed. I could go on but I re o ment skip this 1 lb loaf and buy the 2 lb models. Four family members own the 2 lb models and they perform like my old machines.
No, I would not recommend this to a friend.
Response from zojirushi.comBy Customer Service, April 25, 2023
We appreciate you sharing your experience with the Maestro and giving us your insights after having used the older versions of the breadmakers. We have found after testing and baking a lot of breads that a hard crust, dense bread, or partially mixed ingredients tend to be happen when measuring ingredients by cup. Most of us will tend to scoop out the flour with the measuring cup and that causes us to pack the flour, adding more flour than needed. We first recommend to always weigh the ingredients which ensures that there will be enough liquids for the dry ingredients when mixing. Doing so will make the loaf fluffier and the crust not so thick.
Our customer service team is always available to help if you are ever experiencing difficulties. We would really like all of our customers to have a great experience with the product and enjoy delicious bread at home!
This is a great machine if you like fresh bread. Even the Quick Whole Wheat cycle makes a great loaf. It’s easy to make jam and I love the dispenser for waking up to fresh cinnamon raisin bread.
[This review was collected as part of a promotion.] I really enjoy making cakes, cupcakes, and breads. I got the Home Bakery Maestro Breadmaker to compare it to making my goodies in an oven. The Maestro Breadmaker is now what I use to make my desserts and my sandwich bread. There are so many things that it can do, it even came with a few idea suggestions that I would never have thought of!