[This review was collected as part of a promotion.] There was good communication from the team to get the laptop out but I ordered a specific laptop and was hit with delay after delay. The laptop I recieved (ThinkPad T14) is amazing, outdoes any expectations I had, but I ordered at the same time as a friend, and he got his in a week, I was kept on the line for ~6 months.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, May 20, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience as we look to provide our customers with a positive experience.
I bought this laptop for school, and specifically for it's AMD processor and their performance with VMs. It boots quickly, runs quiet, and runs everything (Office, VMware, Visio) perfectly. It's small, thin and lightweight, too!
I was also delightfully surprised by it's gaming performance, despite not having a discreet GPU. Certainly not going to play the latest AAA games at high settings, but I can play a round of DOTA or Titanfall 2 flawlessly. It does get a bit hot under heavy load, understandable, so make sure it's on a flat, clean service if gaming/power using.
Also the light-up keyboard was a bit disappointing in it's presentation. You have this idea of the ASUS laptop keyboards, or the Razor keyboard lights. I knew it would be one color, which is fine, but the light up portion is very not-that-lit-up-at-all, unless the room is super dark. A weird nit-pick, maybe, but I wish it was better.
Over all: Very happy with the purchase, and plan to use this laptop for many years in and beyond school.
A perfect laptop with incredible keyboard and proven design. Have used thinkpads for over 20 years. This t14 AMD is the best yet in performance and value.
Excellent machine so far! Great Lenovo service. Quick shipping.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 30, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
I love my thinkpad. I ordered the Ryzen 7 pro version and so far am very pleased with my purchase. I’ve wanted a thinkpad for years and finally have one. I also ordered the thinkpad essential messenger bag and silent mouse and look forward to trying them out as well.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 17, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Amazing product fast as a whip and powerful enough for the most serious business power user. It is also lighter than you would expect. A champ.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 16, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.