Customer reviews from sony.com
Sony - Refurbished Excellent - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
Average customer rating
3.7
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
16
4 Stars
6
3 Stars
3
2 Stars
5
1 Star
5
67%of customers recommend this product.
(
20 out of
30)
Customer Reviews for Sony - Refurbished Excellent - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
Posted by: jewelsrunner
Verified Purchase:Yes
Just get them. Infinitely better than Apple Airpods Max and the top-of-the-line Beats. I own all three.
I would recommend this to a friend!
Response from sony.comBy Fred, Sony North America Customer Support, April 23, 2026
Hello Jewelsrunner,
Thank you for choosing Sony!
We’re honored to hear that the WH1000XM6 headphones have distinguished themselves among your collection of premium audio devices. Your recognition of their performance and quality is greatly appreciated and reinforces our commitment to delivering cutting-edge technology and superior sound experiences to our customers.
Best regards,
-Fred
Thank you for choosing Sony!
We’re honored to hear that the WH1000XM6 headphones have distinguished themselves among your collection of premium audio devices. Your recognition of their performance and quality is greatly appreciated and reinforces our commitment to delivering cutting-edge technology and superior sound experiences to our customers.
Best regards,
-Fred
Written by a customer while visiting sony.com
Customer Rating
5
Audio engineering made perfect!
on May 21, 2026
Posted by: abailey4
Gender:Male
I've had these headphones for about 4 months now, and I have nothing but positive feedback! I'll admit, I was wary to purchase headphones so expensive at first, but they're well worth the investment. I use these for both my work and personal life. If you're looking for comfort, you won't get any better than this. I wear mine on average 5-6 hours a day and sometimes forget they are even there. The noise cancellation and ambient sound mode are very cool; the fact that I can switch from hearing everything just as if I didn't have any headphones on, to completely silencing everything around me, you'd think God made them Himself. I rarely have to charge them, the battery lasts for days! I even wore them while playing basketball, and I was so impressed by how well they stayed snug on my head. Lastly, what most people care about is the audio. I love the standard and cinema modes. If you watch movies or shows on your devices, these headphones will genuinely make you feel as though you're in a movie theater. The sound is immaculate! In standard mode, listening to everyday videos, or music is better than ever with the clear and precise audio. I make tons of phone calls with them as well, never had any issues of being heard or hearing someone on the other line. Long story short, buy these headphones!
I would recommend this to a friend!
Response from sony.comBy Gus, Sony North America Customer Support, May 21, 2026
Thanks for the awesome review!
We are thrilled to hear the WH-1000XM6 is well worth the investment for your work and personal life. It is great to know they stay perfectly comfortable and snug even through 5-6 hours of daily use and a game of basketball.
Thank you for choosing Sony and for the recommendation!
Best regards, Gus, Sony Social Media Team
We are thrilled to hear the WH-1000XM6 is well worth the investment for your work and personal life. It is great to know they stay perfectly comfortable and snug even through 5-6 hours of daily use and a game of basketball.
Thank you for choosing Sony and for the recommendation!
Best regards, Gus, Sony Social Media Team
Written by a customer while visiting sony.com
Customer Rating
4
Awesome features
on May 29, 2026
Posted by: Hot dogs
Gender:Male
I have your older head set and I do love them. I was wondering about fast charging plugs. Can you use fast charging on headphones.
I would recommend this to a friend!
Response from sony.comBy Sony North America Support, May 30, 2026
Hi Hot dogs,
Yes, you can safely use fast charging plugs with the WH-1000XM6.
The headphones feature built-in power regulation, so using a high-wattage fast charger (like a phone or laptop brick) will not damage them. For the fastest results, we recommend using a standard USB Power Delivery (USB-PD) charger capable of 1.5 A or more, along with the supplied Sony USB Type-C cable.
Thanks for choosing Sony.
Best regards,
Eliab
Yes, you can safely use fast charging plugs with the WH-1000XM6.
The headphones feature built-in power regulation, so using a high-wattage fast charger (like a phone or laptop brick) will not damage them. For the fastest results, we recommend using a standard USB Power Delivery (USB-PD) charger capable of 1.5 A or more, along with the supplied Sony USB Type-C cable.
Thanks for choosing Sony.
Best regards,
Eliab
Written by a customer while visiting sony.com