Customer reviews from bestbuy-ca
Sony Interactive Entertainment - Sony PlayStation 4 DualShock Wireless Controller - Jet - Black
Average customer rating
3.8
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
10
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
4
75%of customers recommend this product.
(
15 out of
20)
Customer Reviews for Sony Interactive Entertainment - Sony PlayStation 4 DualShock Wireless Controller - Jet - Black
Customer Rating
5
Ps4 controller
on January 20, 2026
Posted by: Irish viking
from Mississauga
Works really good with my turtle beach recon 70 headset.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Works
on January 5, 2026
Posted by: Amber
from Edmonton
Works as advertised went with this one because a cheap Amazon knock off did not work.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
FAKE CONTROLLER
on January 2, 2026
Posted by: Owen
from Toronto
Do not buy these they give you fake controllers. Or at least its parts have been replaced. Buttons feel cheap, controller itself feels light and the box was pre-opened.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Awesome Controller!
on January 1, 2026
Posted by: Noah
from Toronto
Awesome controller, love the blue light at the top! Needed it to replace my old PS4 controller as it had stick drift. This works like a charm! Same price as a PS5 controller, should be cheaper! But good quality controller overall!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Works great.
on December 25, 2025
Posted by: Jeffster
from Ontario
After reading reviews for lesser quality similar products I decided to spend a bit more for the real thing. No regrets.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
FAKE!!!! Buyer beware!
on September 25, 2025
Posted by: Y
from Toronto
Counterfeit! Fake! Not a real Sony controller... if you're happy with third party knockoffs save your money and buy them somewhere that charges appropriately. If you want authentic Sony products don't buy from Bestbuy. disappointing
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Dead controller
on February 24, 2024
Posted by: Wiskelo
from Winnipeg
I open the packaging throughout the packaging. Plugged in the controller completely dead battery and will not charge What a waste of money. 1
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
PS4 Controller
on December 23, 2022
Posted by: justme
from Tillsonburg Ontario
Yup it works ok so far . But I have one concern. This first one I bought a year ago was a blue one this one I got this time was black. The blue one felt really good and work perfectly. Now the black one felt cheaper and the buttons sound noisy . But it works for now I will see how long it will last .
Thank you for your time
Thank you for your time
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca