Customer reviews from hp.com
HP - 218X High-Yield Toner Cartridge - Cyan
Average customer rating
4.2
(219 Reviews)
Rating breakdown 219 reviews
5 Stars
150
4 Stars
25
3 Stars
13
2 Stars
4
1 Star
27
72%of customers recommend this product.
(
51 out of
71)
Customer Reviews for HP - 218X High-Yield Toner Cartridge - Cyan
Posted by: Backlash
Verified Purchase:Yes
Works as advertised
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Austin, Texas
Verified Purchase:Yes
The cost of replacing toner cartridges is exhorbitant. The materials involved manufacturing the toner cartridges do not justify the high replacement cost. We participate in the recycling program. Why can't we purchase recycled cartridges, or at least get a credit to apply to replacements? This lowers my opinion of the HP brand.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: NwMc
from Westchester NY
Verified Purchase:Yes
Expensive and poor website ordering. Notice for low toner prompts replacement unnecessarily early. Borderline scam.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: BWest
from FL
Verified Purchase:Yes
No issues with this cartridge.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Paradise Valley, AZ
Verified Purchase:Yes
I love my HP Color Jet and these cartridges are so easy to pop in, that makes me like it even more. The cartridges last a very long time.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Augusta GA
Verified Purchase:Yes
Great yield but too high of a price
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5
The replacement process is uncomplicated. Exchanged the old and new toner in minutes.
on November 4, 2025
Posted by: Bix50
from Philadelphia
Verified Purchase:Yes
Excellent product
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1
HP 218X (W2183X) Magenta Toner: Expensive, Locked
on December 3, 2025
Posted by: Lee Cooper
from San Jose, California
Verified Purchase:Yes
I bought the HP 218X High Yield Magenta Toner (W2183X) expecting a smooth, premium experience. Instead, it felt like I was paying extra to stay trapped. HP’s ecosystem makes it impossible to use alternative toner that should work just fine, and that “only HP approved supplies” approach comes off less like quality control and more like customer control.
The bigger issue is the business model behind it. HP is effectively holding customers hostage by limiting which vendors can sell toner that will actually function in the printer. If HP wants loyalty, it should compete on quality and value, not by blocking competition and turning basic printing into a permission based system.
This was the last straw for me. Between the high cost and the feeling that HP is prioritizing lock in over customer respect, this is the last HP printer I’m buying.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com