Customer reviews from hp.com
HP - 218X High-Yield Toner Cartridge - Cyan
Average customer rating
4.1 out of 5
4.1
(39 Reviews)
Open Ratings Snapshot
Rating breakdown 39 reviews
5 Stars
28
4 Stars
1
3 Stars
3
2 Stars
1
1 Star
6
57%of customers recommend this product. 
(
8 out of 14
)
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Customer Reviews for HP - 218X High-Yield Toner Cartridge - Cyan
Customer Rating
1 out of 5
1
Held Hostage by HP
on December 3, 2025
Posted by: Lee Cooper
Verified Purchase:Yes
I bought the HP 218X High Yield Cyan Original LaserJet Toner Cartridge expecting a smooth, premium experience. Instead, it felt like I was paying extra to stay trapped. HP’s ecosystem makes it unnecessarily hard to use alternative toner that should work just fine, and that “only HP approved supplies” approach comes off less like quality control and more like customer control.
The bigger issue is the business model behind it. HP is effectively holding customers hostage by limiting which vendors can sell toner that will actually function in the printer. If HP wants loyalty, it should compete on quality and value, not by blocking competition and turning basic printing into a permission based system.
This was the last straw for me. Between the high cost and the feeling that HP is prioritizing lock in over customer respect, this is the last HP printer I’m buying.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Great yield but too high of a price
on October 27, 2025
Posted by: RCBaugher
from Augusta GA
Verified Purchase:Yes
Great yield but too high of a price
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
So easy to pop in!
on October 12, 2025
Posted by: Anonymous
from Paradise Valley, AZ
Verified Purchase:Yes
I love my HP Color Jet and these cartridges are so easy to pop in, that makes me like it even more. The cartridges last a very long time.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
User Friendly
on October 11, 2025
Posted by: Anonymous
from Corpus Christi, Texas
Verified Purchase:Yes
Ease of use is superb.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Good ink supply and quality
on September 21, 2025
Posted by: BWest
from FL
Verified Purchase:Yes
No issues with this cartridge.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Longer use of toner
on June 9, 2025
Posted by: Neutral and rational
from TEXAS
Verified Purchase:Yes
It is working well for me now. The proof in the pudding will be if it last as long as it is expected to.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Works as it should
on June 5, 2025
Posted by: marc644m
from South Carolina
Verified Purchase:Yes
Very easy to install, easiest from other brands.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Ridiculously expensive
on January 22, 2025
Posted by: MicheleV
Verified Purchase:Yes
Purchased 1 of each color and spent MORE than the new printer it was for!!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
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