Customer reviews from brother-usa.com
Brother - ADS-3300W Wireless High-Speed Desktop Scanner - White
Average customer rating
4.5
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
25
4 Stars
6
3 Stars
1
2 Stars
1
1 Star
2
100%of customers recommend this product.
(
18 out of
18)
Customer Reviews for Brother - ADS-3300W Wireless High-Speed Desktop Scanner - White
Customer Rating
3
Not my favorite, but does the job...
on March 20, 2025
Posted by: Holive
from Oregon
It's ok. Nothing spectacular. I upgraded to the 3300 from my older 1500 because I needed more speed and was feeding more documents through. I got the speed, but I am very disappointed in the quality of my scanned documents. The scans from my old 1500 looked WAY better than this one. I had to trouble shoot several times with Brother, and the quality is still just mediocre. My rollers need to be replaced more often, so that's an added cost.
Honestly, it does the job, and the speed is good and what I was looking for. But when this scanner dies, I will not replace it. I'm thinking there something out there that is better.
Honestly, it does the job, and the speed is good and what I was looking for. But when this scanner dies, I will not replace it. I'm thinking there something out there that is better.
Response from brother-usa.comBy Brother Customer Service, March 26, 2025
Thanks for taking the time to review your experience with the Brother ADS3300W. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother ADS3300W. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/ADS3300W
https://www.brother-usa.com/support/ADS3300W
Written by a customer while visiting brother-usa.com
Customer Rating
5
The Best
on February 4, 2025
Posted by: Mike
from King of Prussia, Pennsylvania
Brother products are so easy to set up and use. They also seem to work forever. We have stopped using all other desktop/group printers and scanners. They really are the best.
Written by a customer while visiting brother-usa.com
Customer Rating
5
More feed capacity, same great product
on June 30, 2024
Posted by: JFriday
from West Columbia, Texas
I started with the ADS-1700W, and I still have and use that scanner, but I needed more feed capacity. This scanner was exactly what I needed. It is fast and easy to use. I Love It!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Never Again
on November 3, 2023
Posted by: Elisebel
from Florida
Hard Set up. It is supposed to replace the ADS 2700 and it was not the case. I returned it
Response from brother-usa.comBy Brother Customer Service, November 6, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother ADS3300W. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great scanner just needs little improvements.
on August 30, 2023
Posted by: Waheed A
from New York USA
Its wonderful, fast and easy to use, I have two issues though, one back tray is not steady it slips out from its spot when you load more papers in it, secondly its not dust proof, dust can easily get on scanners gloss, it has no cover to close it when not using it.
Also it doesn’t skip blank pages like Epson does.
Also it doesn’t skip blank pages like Epson does.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Does the job well
on August 28, 2023
Posted by: Shia
from Canada
works like a charm. does the job every time never fails
Written by a customer while visiting brother-usa.com
Customer Rating
5
Better Than the Rest!
on June 1, 2023
Posted by: KenK
I own two other scanners but the Brother ADS-3300W works faster and better with absolutly no problems.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Good scanner
on May 7, 2023
Posted by: Paul
from Aberdeen wa
I have enjoyed this scanner it’s quick and happy with its performance I wish the 100 pdi was better quality to keep the file size down on large documents maybe a settings at 150 could be added
Written by a customer while visiting brother-usa.com