Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab S8+, Tab S7+ Book Cover Keyboard - EF-DT970UBEGUJ - Black
Average customer rating
4.2
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
41
4 Stars
15
3 Stars
5
2 Stars
4
1 Star
4
67%of customers recommend this product.
(
20 out of
30)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab S8+, Tab S7+ Book Cover Keyboard - EF-DT970UBEGUJ - Black
Customer Rating
1
Galaxy popcorn keyboard
on August 21, 2021
Posted by: big dee
from oakdale
keys be poppin off this thing like popcorn, 4 months used 4 keys have bit the dust! i am sure samsung wont replace.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Charles, Samsung Care, April 21, 2022
Hi Big Dee. Thank you for bringing this to our attention. I see you have some concerns with the Galaxy Tab S8+, Galaxy Tab S7+ Book Cover Keyboard. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Here is a link for the warranty policy page.
Product Warranty https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144427335
Have a great day.
^Charles
Product Warranty https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144427335
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
4
Great product, but..
on October 6, 2020
Posted by: Sam S
amazing keyboard, the keys feel really nice for long time periods of typing. the only issue i have with it is that it is not backlit, this a must have for me in a modern day keyboard, i tend to work on low light enviroments so it is hard to see the keys at times.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you need in a keyboard
on November 16, 2020
Posted by: MandaJo1981
from Mount Juliet
Gender:Female
[This review was collected as part of a promotion.] Don't let the sleek look fool you. This keyboard has it all! Simply docking the Galaxy Tab S7+ into the keyboard magically turns an amazing tablet into an over the top mini computer! Complete with a touch pad and full keyboard, you can do just about anything you need to with this super portable combo! In addition to some android specific keys, this keyboard actually has the full set of Function keys that a normal keyboard has - how is that for a top-notch combination?!? 80 keys with multiple functions, ensure that you are not limited at all in what you want to type or do on your Samsung Galaxy Tab S7+. Yet the light weight of the keyboard - a mere 1.11 lbs - means that it is light enough that I can toss it into my purse and not even notice a difference. In the past I have always considered a tablet keyboard to be more of an optional accessory. But this one makes the tablet even more complete. It changes the entire function of the tablet. This is truly a must-have in my book!
Written by a customer while visiting The Insiders
Customer Rating
2
efficiency and effectiveness is poor
on October 17, 2020
Posted by: ah123
from NY, NY
1. i like the fact that you can pull the keyboard of the tablet but it also makes it unstable. not able to use tablet & keyboard comfortably on different surfaces other than a flat desk.
2. i bought black instead of beautiful bronze because you can’t see it with cover anyway. wish there was a way to keep the esthetic of the tablet design & still have keyboard.
one thing that i like about this product and it is the pen holder (flip). i did not like my experience with my samsung tab s6 keyboard bookcover before but there were no book covers that also secured the pen so decided on this for my s7 plus tablet.. however, everytime i look at my tablet, i am not happy... i really wanted the bronze tablet to go with all my other samsung 2020 products.
2. i bought black instead of beautiful bronze because you can’t see it with cover anyway. wish there was a way to keep the esthetic of the tablet design & still have keyboard.
one thing that i like about this product and it is the pen holder (flip). i did not like my experience with my samsung tab s6 keyboard bookcover before but there were no book covers that also secured the pen so decided on this for my s7 plus tablet.. however, everytime i look at my tablet, i am not happy... i really wanted the bronze tablet to go with all my other samsung 2020 products.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 22, 2020
Hello ah123, thank you for bringing this to our attention. Your opinion matters to us! Your feedback helps to make the Samsung experience better for everyone! We appreciate you taking the time to share your experience. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Tablet? Laptop? How about together!
on November 15, 2020
Posted by: Thank goodness
it's not fully covered edge to edge. simply attach to the case ( case itself has strong magnetic part), and what's important to me, is not to lose the stylus that needs to be attached in the back and keeps secure. and this case does that. with this keyboard case, my samsung galaxy s7+ turned into temporary laptop. interesting! however, only downside, i accidentally keep pressing those keys every time when i flip the case to reveal the screen. heck! it is what it is.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Transforms into a laptop!
on December 7, 2020
Posted by: Nuck
from Mount Juliet
Gender:Male
[This review was collected as part of a promotion.] I usually am not a fan of added keyboards. In the past they have proven to be too cumbersome to be useful. However, this keyboard attaches with ease and gives the tablet a full laptop feel. It is perfect for on the go. The keyboard really makes the tablet into a whole new product!
Written by a customer while visiting The Insiders
Customer Rating
2
solid back kickstand
on December 14, 2021
Posted by: JackRealtor
i was very disappointed to find the samsung keyboard is not backlit expensive as far as keyboards go, i find the samsung keyboard terribly lacking in the ability to actually use it on my "laptop' or in other non "table like" settings. the keyboard simply detatches as the hinging is like a vinyl connection. to top off the issues with the keyboard is that samsung chose not to provide some "stop gap" from the hard keyboard touching and rubbing on the screen itself. i've had more samsung products personally and familially than i can count and found their screens to be completely resilient and scratch free and did not install a screen protector feeling that's what this product helped to do. i was using the pad in sunlight and noticed the "window chip"
Features
2
Performance
3
Design
2
Value
2
Response from Samsung USBy Charles, Samsung Care, April 13, 2022
Hi Jack. Thank you for bringing this to our attention. I see you have some concerns with Galaxy Tab S7+ Book Cover Keyboard. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Here are some links for more details on the warranty policy for the chipped screen.
PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/
REPAIR PRICING LINK https://www.samsung.com/us/support/repair/pricing/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144400016
Have a great day.
^Charles
PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/
REPAIR PRICING LINK https://www.samsung.com/us/support/repair/pricing/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144400016
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
5
Best tab on market!
on December 16, 2020
Posted by: Izoman
from River Grove
Gender:Male
[This review was collected as part of a promotion.] When I first saw this product being available, I had to have it, try it out to its limits and everything that it had to offer. Coming from graphic design field Samsung Galaxy Tab S7 Plus is haven for someone who needs some work to be done on the go or with keyboard addition you can use it as laptop.
This tablet comes with high more than high definition pixel ratio of 2800 x1752 and 120 he screen refresh rate, which is very important for movies, games, graphics. It comes with multi sensor pen which is great addition for someone like me that works in photoshop and can draw, digital drawing is very important for me and this tablet is amazing for this.
Samsung Galaxy Tab S7 plus Is 5g ready. You have option to use keyboard or not which gives you great choice of using tablet outside or in kitchen while cooking or for your homework or work when using keyboard. Would highly recommend this Samsung galaxy tab s7 plus to anyone with high use and it need of high end with many capabilities tablet.
This tablet comes with high more than high definition pixel ratio of 2800 x1752 and 120 he screen refresh rate, which is very important for movies, games, graphics. It comes with multi sensor pen which is great addition for someone like me that works in photoshop and can draw, digital drawing is very important for me and this tablet is amazing for this.
Samsung Galaxy Tab S7 plus Is 5g ready. You have option to use keyboard or not which gives you great choice of using tablet outside or in kitchen while cooking or for your homework or work when using keyboard. Would highly recommend this Samsung galaxy tab s7 plus to anyone with high use and it need of high end with many capabilities tablet.
Written by a customer while visiting The Insiders