Customer reviews from sony.com
Sony - Refurbished Excellent - ZX Series Over-the-Ear Headphones - Blue
Average customer rating
3.6
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
11
4 Stars
2
3 Stars
4
2 Stars
1
1 Star
5
67%of customers recommend this product.
(
14 out of
21)
Customer Reviews for Sony - Refurbished Excellent - ZX Series Over-the-Ear Headphones - Blue
Customer Rating
3
Sound is good, not comfortable for long stretches
on May 23, 2022
Posted by: anathemadevice
Gender:Female
Verified Purchase:Yes
These are on-ear headphones, not over-the-ear headphones. I found them uncomfortable to wear with my glasses and couldn't wear them for longer than an hour or so. The sound quality is nice, but uncomfortable to wear, unfortunately.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
5
Great budget headphones
on February 28, 2019
Posted by: MrDrM
I've had these for nearly 3 years, I take decent care of them and I've had nearly no problems.
They are lightweight, the cable is durable, sound is pretty good, and they've lasted for 3 years being worn nearly every day and also slept on.
The only issues I've had is the swivels have gotten loose, there is some wear on the cable, and within the past few weeks the lining on the earpads has started to come off.
If you're looking for headphones to wear around the house or on a trip these are a good budget choice.
They are lightweight, the cable is durable, sound is pretty good, and they've lasted for 3 years being worn nearly every day and also slept on.
The only issues I've had is the swivels have gotten loose, there is some wear on the cable, and within the past few weeks the lining on the earpads has started to come off.
If you're looking for headphones to wear around the house or on a trip these are a good budget choice.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
The microphone fails making useless left speaker
on August 7, 2017
Posted by: cibermesias
Gender:Male
The sound is great and the price is OK, but it's the second headset that gets the mic capsule damaged making the left speaker stop sounding
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, August 8, 2017
Hi cibermesias, we regret to hear what happened with the unit. below is the recommended troubleshooting steps that will help fix the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Regards, -Erin
https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Regards, -Erin
Written by a customer while visiting sony.com
Customer Rating
3
Very little ear padding
on May 22, 2019
Posted by: Elpis19
Gender:Female
I bought this 2 days ago and they work fine except that the little hard plastic clips beneath the ear pad hurt my right ear. For some reason my left doesn't complain as much, but there is very little padding. Otherwise they work for what I bought them for which is to listen to music at work without being a bother to those in the next room.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, May 24, 2019
Hi Elpis19,
We regret to hear that this unit failed to meet your expectations. We're always looking to make Sony better. Thank you for sharing your feedback with us.
Regards,
Sam
We regret to hear that this unit failed to meet your expectations. We're always looking to make Sony better. Thank you for sharing your feedback with us.
Regards,
Sam
Written by a customer while visiting sony.com
Posted by: RedBird
Verified Purchase:Yes
This headset is very good for the price. I use it with my I-phone.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Worth it's price
on July 3, 2015
Posted by: mehguy
Overall great, had to readjust equalizer a bit, but all frequencies sound clear even by default. Feel quite comfortable. Good price/quality ratio.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Very disappointed
on June 27, 2015
Posted by: wilsond
I am quite disappointed in these headphones. As turned all the way up, the sound is still pretty quiet. I have tried it on multiple devices and it is this way with all ofthem. I wish i would not have thrown the packaging out, or i would return them. I am a die hard Sony fan......but have to give a thumbs down for this product..
No, I would not recommend this to a friend.
Response from sony.comBy Jeannette, Sony Support, June 30, 2015
Hello wilsond! Thank you for sharing your feedback with us, we apologize for any inconvenience you have gone through with this unit. We would like to recommend to try the steps suggested under the following link:
https://us.en.kb.sony.com/app/answers/detail/a_id/39029/kw/low%20sound/p/40940%2C41347%2C93808/c/65%2C66/related/1
https://us.en.kb.sony.com/app/answers/detail/a_id/39029/kw/low%20sound/p/40940%2C41347%2C93808/c/65%2C66/related/1
Written by a customer while visiting sony.com
Customer Rating
4
Simpel
on January 22, 2018
Posted by: Moetez
Gender:Male
I have been using this product for a while and i'm happy with it and don't expect any thing more from it consedring the price
I would recommend this to a friend!
Written by a customer while visiting sony.com