Customer reviews from commercial.keurig.com
Keurig - 5000350602 Brewer - (1/Carton) - Black/Silver
Average customer rating
4
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
7
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
2
62%of customers recommend this product.
(
5 out of
8)
Customer Reviews for Keurig - 5000350602 Brewer - (1/Carton) - Black/Silver
Customer Rating
1
Warranty is a joke!
on November 17, 2025
Posted by: Jonny
I called and my unit is in warranty, expires January 2026 but because I can't find my order number they won't do anything. Buyer beware that they DONT stand behind their product only offered a discount on a new unit what a joke. What is the point of a year warranty if you can't use it!
No, I would not recommend this to a friend.
Response from commercial.keurig.comBy Keurig Consumer Care, November 20, 2025
We are very sorry to hear of your experience and appreciate you taking the time to share your feedback with us. We will gladly honor the one-year warranty on your brewer upon receipt of proof of purchase. The proof of purchase (receipt or order confirmation) is required for all warranty claims so that we can confirm the start date of your warranty period. If you purchased your brewer from our website, we can look up that information for you and a receipt is not required. If you’d like to try troubleshooting your brewer again or if you would like us to look up your order information, please reach out to our Commercial Consumer Care team directly at 888-287-2739, extension 5.
Written by a customer while visiting commercial.keurig.com
Posted by: Bobbie
Verified Purchase:Yes
The single best coffee maker you make! Neighbors awed
Written by a customer while visiting commercial.keurig.com
Posted by: Clifford storz
Verified Purchase:Yes
It the best ever iv ever use for coffee it a fast brew live the front board
Written by a customer while visiting commercial.keurig.com
Posted by: Lelio
Verified Purchase:Yes
Easy to use and good choice for a small office and, with the water reservoir helps you do install it by yourself
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com
Customer Rating
5
Would recommend to small business, no refilling!
on December 8, 2022
Posted by: Anonymous
Verified Purchase:Yes
Such an amazing coffee maker, got it for my small business. My self and my employees love it, it’s great to have the settings to choose between strong or regular, I do wish It had the over ice button, like some of the cheaper consumer versions. But I highly recommend it. Especially with the machine being plumbed into the tap. I got the Omni pure water filter kit with it, which made installation a breeze, when setting up the maker, you will need to visit a hardware store. And get the following, a t pipe with a pass through for the existing sink, and a 1/8 inch tap, that will feed into the filter
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com
Posted by: Corrie
Verified Purchase:Yes
What a nice machine set up. You can adjust the screen settings or add your own photos.
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com
Customer Rating
3
Nice coffee maker-But….
on January 20, 2023
Posted by: Ginabell
I really like this coffee maker, ALTHOUGH we have had issues the very first week of use. Woke up the 3 day of use to find water all over the counter and floor! Which has caused issues with our flooring due to water sitting over night! We really like the machine but this has happened 3x now..not sure what could be causing this…
No, I would not recommend this to a friend.
Response from commercial.keurig.comBy Keurig, Consumer Care, February 17, 2023
Thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Customer Care team at 866-669-8922. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting commercial.keurig.com
Posted by: Helped my grandmother
Verified Purchase:Yes
This was the best idea ever and I recommend these products.
I would recommend this to a friend!
Written by a customer while visiting commercial.keurig.com