Customer Reviews for Duracell - DA10B16 No. 10 Hearing Aid Battery (16/Pack)
Customer Rating
3
several duds
on April 14, 2019
Posted by: hearingloss
from LA, CA
I have just finished using the last battery in the second container of 8. Of the 16 batteries I purchased, in a combination package, there were 6 that were duds - didn't not have any power at all. This is an expensive way to keep my hearing aid working. And this has happened before to a lesser degree.
Response from duracell.comBy Duracell, Duracell Customer Service, April 16, 2019
We’re sorry to hear about your experience and will make sure our customer relations team is in the loop. Furthermore, we take quality issues seriously and want nothing more than for you to be happy with your purchase. Feel free to contact our customer relations team at 800-551-2355 if you still have additional questions and/or concerns. We are open between 9am-6pm EST. Thank you!
After using several brands of hearing batteries I have learned a few things. I have been a die hard Duracell battery fan for all my battery needs. However now that I am depended on hearing aids I immediately chose Duracell. After many months I found Duracell to not live up to expectations. I then, ventured out to many of the other competitors, only to find similar or less performance. Later, after many conversations with my hearing aid manufacturer, I come to realize that these #312 zinc air batteries lasted longer when exposed to the air for a period of time (3-5 minutes before installing. I typically wait 10 plus minutes, if I can) after removing the tab stuck to the back of the battery. After doing this I have new data that shows the battery length has increased 1-2 or even 3 days longer. I did return to my favorite Duracell when I followed this method. So I cannot compare it to other batteries. In summary, I am very happy now. I hope following the same method continues to work.