Customer reviews from Samsung US
Samsung - 85 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
868
4 Stars
61
3 Stars
5
2 Stars
2
1 Star
1
97%of customers recommend this product.
(
272 out of
280)
Customer Reviews for Samsung - 85 Class QN990F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
The tv is great i love it i cant ask for nothing
on May 28, 2026
Posted by: Joon2fresh
from Florida
[This review was collected as part of a promotion.] I order it came in 3 days and my kids love it and me to
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
can't wait
on May 30, 2026
Posted by: Mrfogg
[This review was collected as part of a promotion.] brightness and refreshing it's also the best I have seen far as picture and viewing yes this is helpful Samsung member to allow you to explore
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 30, 2026
Posted by: Jack
[This review was collected as part of a promotion.] Always been with Samsung for most electronics. The brightness on this flat screen is unmatched. Contrast varies widely and doesn't fuzz picture. Crystal clarity like no other. Samsung always delivers in the resolution department. Looks like you can reach out and touch images.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 31, 2026
Posted by: Cathy
[This review was collected as part of a promotion.] Very big and the sound is great the tv is amazing
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible tv
on June 1, 2026
Posted by: Jo9955
from Flemingsburg ky
[This review was collected as part of a promotion.] Absolutely love this tv. The color and the picture quality are unreal. I got lucky and someone got me one for my birthday and I have LOVED it since. And the big screen makes it feel almost like you're in a move theater. And the sound quality is also amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Dissatisfied
on June 1, 2026
Posted by: Mikellkkkk
from Philadelphia
[This review was collected as part of a promotion.] TV screen failed within a year so I a. Stuck biting a new one with no help from you guys
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
3
Value
1
Response from Samsung USBy Samsung Specialist, June 1, 2026
Mikellkkkk,
Please note your TV has a 1 year warranty. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Please note your TV has a 1 year warranty. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 1, 2026
Posted by: Tkoe
from Plattsburgh, NY
[This review was collected as part of a promotion.] Bright, the apps are great, I would totally buy this again
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great display
on June 1, 2026
Posted by: C Anthony
from Medway, MA
[This review was collected as part of a promotion.] The contrast at 98 is as clean and clear as my cell phone.
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US