[This review was collected as part of a promotion.] Good Solid Docking station with enough ports to suit most anyone. Simply plug and play and off you go.
This is not compatible with certain laptops. That is fine, but since I bought my laptop and the doc station on Lenovo site, it would have been nice if it would have provided a warning or not let me purchase an incompatible item. I had to return it and purchase a different one.
Response from lenovo.comBy Thomas DSouza, Lenovo, October 31, 2025
Hello,
Thank you for sharing your feedback. We’re sorry to hear about the inconvenience caused by the compatibility issue. We understand how frustrating it must have been to return the item and purchase a different one due to no information provided on the website regarding compatibility. Your feedback is valuable, and we’ll share it with our product and e-commerce teams to improve compatibility checks and warnings during the purchase process. Thank you again for your feedback.
[This review was collected as part of a promotion.] This dock only misses the mark of 5 stars because of two issues that at this time I have not found a work around. First docking with the Thunderbolt 4 cable absolutely works but with the laptop closed and connected to external monitors power up with and having to use a BitLocker boot PIN, the boot pin screen does not go to the monitors on the dock and have to open the laptop to enter my boot pin. Second, and the first could be related to this observation. I run four monitors and while Lenovo says this is completely capable, I still had to get a USB to Display Link adapter to get the fourth monitor to work. For those inquiring about what I'm using This is four Dell P2725h. I have yet to purchase a Thunderbolt 4 to Display Port cable and see if that makes a difference instead of adapters to change from thunderbolt to HDMI.
Every once in a while, a regular Display Port monitor will produce artifacts that appears as line of dead pixels in bright green for a second then goes away and does not come back. All drivers are current for the Dock and the Lenovo X9 connected to the dock.
[This review was collected as part of a promotion.] We have several of these. The Universal is much better than the Smart. Unless you have 100 of these managed by IT, get the Universal.
[This review was collected as part of a promotion.] I bought this to compliment my new ThinkPad P14s Gen 6 laptop. The two work seamlessly to provide me with blinding speed. My laptop is mostly in "workstation" mode, in that I use it with a pair of external displays, keyboard and mouse. In this configuration, I can start up my laptop by simply pushing the "on" button on the docking station. This is a great product!