Customer reviews from https://www.asus.com
ASUS - Dual-Band WiFi 7 AiMesh Extendable Performance Router RT-BE88U - Black
Average customer rating
4.3
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
37
4 Stars
4
3 Stars
3
2 Stars
3
1 Star
4
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for ASUS - Dual-Band WiFi 7 AiMesh Extendable Performance Router RT-BE88U - Black
Posted by: Ashton
Frequency of use:Daily
Verified Purchase:Yes
No one makes a router that is easier to set up. Performance is outstanding.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Not Disclosed
Verified Purchase:Yes
The process to setup and operate this machinery does not adequately provide the needed information. also, support for this is extremely difficult to use, and they tend to be condescending. A very off-putting experience.
Response from https://www.asus.comBy CLM, June 16, 2026
Dear Valued Customer,
Thank you for your comment.
We do understand your dissatisfaction with the quality of your recent customer service experience and the inconvenience this may have caused if you are experiencing difficulty setting up the router. For helpful tips on how to setup the router, visit our Product Support page and download the User's Manual: https://www.asus.com/us/networking-iot-servers/wifi-routers/asus-gaming-routers/rt-be88u/helpdesk_manual?model2Name=RT-BE88U .
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do support and stand behind our products, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your dissatisfaction with the quality of your recent customer service experience and the inconvenience this may have caused if you are experiencing difficulty setting up the router. For helpful tips on how to setup the router, visit our Product Support page and download the User's Manual: https://www.asus.com/us/networking-iot-servers/wifi-routers/asus-gaming-routers/rt-be88u/helpdesk_manual?model2Name=RT-BE88U .
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do support and stand behind our products, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
Easy set up - streight forward interface with app-My third ASUS router- Highly recommend this brand
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com