Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Teri in AZ
Verified Purchase:Yes
My keurig was a Christmas gift. I really appreciate how fast I received a replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kscc
Verified Purchase:Yes
If you are trying to replace good luck! I've been waiting for my replacement for 2 months! The handle broke on my red coffee maker. I finally had a notice telling me it was on the way and that was a month ago! Customer care was rude and very difficult to understand. I won't buy another.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Sad case
Verified Purchase:Yes
I bought this 3 months ago and it burnt out already. This is my second one. The store will not return it because I could not find the receipt for the new one. The warranty is no good without the receipt so I'm out of luck I guess.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: ShaggyDog
Verified Purchase:Yes
My medel failed to operate and I contacted the company. They promptly provided a replacement which is operating great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Me 1948
Verified Purchase:Yes
Recieved one as a xmas present , but it quit working while descaling , customer service was quick to react, and recieved a new one within a few days
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Thank You for the quick replacement. We can now enjoy a cup of brewed coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: not given
Verified Purchase:Yes
I bought this Brewer originally for using the Pods. I have always used my Mr. Coffee pot for making my coffee. This Brewer looked to be perfect for making one cup at a time, and low maintenance....and it is! I have recommended it to my sister, she plans to purchase one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Red60
Verified Purchase:Yes
Our daughter bought us the Keurig Essential just over 3 months ago. We used it daily and loved it! When the light came on to descale, I purchased the kit to descale…but when I descaled the keurig, it just blatantly quit working. I contacted Keurig and talked to the representative and he led me thru a quick test…proving that it was no longer working. A process was explained, as well as an email, as to what information was needed to email them for review. I quickly sent it and I received a quick response! It was taken care of immediately and I was sent the exact same Keurig within a week…with no charge! The manner in which this was handled was quick and with no hassle…a happy customer with a brand new Keurig that we were and are happy with! Thank you Keurig for standing behind your product for us!
I would recommend this to a friend!
Written by a customer while visiting keurig.com