Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Kayelady
Verified Purchase:Yes
I had to replace the first one because it didn't work
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Coffeeguy7784
Verified Purchase:Yes
I bought one for my wife as a Christmas present. It stopped working in about a month and had to have it replaced. Not sure how long this one will last but I must say the service was excellent! Almost hassle free and had a brand new one delivered in about a week. Fast and easy and my service rep really seemed to care.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KERB
Verified Purchase:Yes
My Keurig broke after less than 2 months. I called Keurig Customer Support and they replaced my Keurig with no issue. Had my new Keurig in less than 2 weeks.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Joe High
Verified Purchase:Yes
I have owned three Keurig coffee makers over the past several years. After deciding I wanted a very simple one, I bought the single cup Keurig. After a few months it disappointed me when it quit working, but never fear! I had filled out the warranty card and after contacting the company, in just a few days after answering questions and sending a couple of pictures I received a new coffee maker just as I previously had. Thanks Keurig for standing behind your product and being very prompt about it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gina99
Verified Purchase:Yes
I bought my kuerig in October and it stopped working. I notified Kuerig and without hesitation a new one was sent to me. I can’t say enough how I love this coffee maker. Great customer service without any hassle.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kirsten1965
Verified Purchase:Yes
My Kurig stopped working and they replaced it. Great product
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Leaks and still leaks
Verified Purchase:Yes
I’m on my third one in less than six months and they all have leaked will see if this warranted one fixes the problem but so far it has not
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Anna Banana66
Verified Purchase:Yes
The replacement procedure was slightly annoying BUT, it got done and warranty replacement sent out promptly. But, I don't see the whole (handwritten on paper the case # and information including the case # from initial call and my name. I took the photo(s) as requested but just thought the unit on the paper was a unneccessary since the photos and email was being sent. But, I guess that is your procedure. Am a bit disappointed that this unit didn't last even (1) year. This is my 2nd replacement in less than 3 years. Especially for the cost of these unit(s). Not cheap.
I would recommend this to a friend!
Written by a customer while visiting keurig.com