Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Tessy
Verified Purchase:Yes
Coffee stopped working 11 months after I bought it. Keurig responded immediately after my email. I had to take 3 pictures and email them. I did . After having to take one of them 3 times, they approved my claim. I received the new one within a few days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bdor
Verified Purchase:Yes
Started having problems with my Keurig that I bought less than a year ago. Called the company and as it was still under warranty received a replacement in about 10 days. No hassle! Great Service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CarliLewi
Verified Purchase:Yes
I got gifted a keurig for Xmas 2years ago, and when I descaled it, it unfortunately stopped working properly. I messaged the keurig customer service and they were quick to help me try and solve it and when that didn’t work they sent me a new one to replace the one that was no longer working. Very curteous and amazing help
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gamof10
Verified Purchase:Yes
I received the K-Express as a birthday gift in September. Three and a half months later, it simply quit working. I went through all of the troubleshooting steps I could find online, with no success. I was so upset, because I absolutely LOVE the coffee maker! It is so very fast and convenient to use. I decided to call Keurig customer service, just to double check that I wasn’t missing something. After asking a few questions, they apologized for the malfunction and said they would send a new one, since I had had it less than a year. I was surprised, since I didn’t even have proof of purchase. They bypassed that requirement, since it was a gift. In less than a week I had my brand new K-Express, complete with its own 1 year warranty. I was totally satisfied!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Char66
Verified Purchase:Yes
Ordering was a fast easy breeze.only issue I am having is with this product the K express is the 1st or 2nd cup not very hot cups seem to get hotter per use and I got this one bc I only do 1 or 2 you hardly see it steam when it's brewing .and again not extremely hot after brewing.its like drinking very warm coffee not hot.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Not today No thanks
Verified Purchase:Yes
Cheap have have went three 5 of these in 2 years granted you get a new one in the mail it’s not even worth it at this point go buy a reliable one
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Perfect cup of coffee I really like my Keurig
on January 30, 2023
Posted by: Totally satisfied
Verified Purchase:Yes
Excellent quality appliance I have used a Keurig coffee maker for several years, and have always been satisfied
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cindy66
Verified Purchase:Yes
I love this coffee maker. You don't have to wait to make a second cup, and both are ready in just minutes!
I would recommend this to a friend!
Written by a customer while visiting keurig.com