Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5 out of 5
4.5
(1,786 Reviews)
Open Ratings Snapshot
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product. 
(
1,455 out of 1,659
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Customer Rating
5 out of 5
5
A Perfect Cup of Coffee each Morning
on January 11, 2023
Posted by: Shunny 47
Verified Purchase:Yes
I love my Keurig coffee maker. It is so quick and easy to make a perfect cup of coffee. My K-Express is a space saver. It doesn't take up much space. It has a reservoir and I can fill it and make 2-3 cups of coffee without refilling it. I don't ever want to be without this coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great customer service.
on January 11, 2023
Posted by: Tankag2
Verified Purchase:Yes
My Moms Keurig express machine stopped working. Called Keurig customer service and the representatives were great. Warranty was honored no questions asked.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
keurig replacement
on January 12, 2023
Posted by: cardenas
Verified Purchase:Yes
My coffee express was not working and I got a replacement within a month thank you for your quick response.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Perfect cup everytime!
on January 12, 2023
Posted by: Mueller5Farms
Verified Purchase:Yes
My husband had this ame one and it had a problem. It was quickly replaced by Kerig. The customer service was amazing. Every part went smoothly. My husband really likes this model. We have been very happy the product. Makes a perfect cup everytime. I like that I can set it for 3 different amounds. It allows me space to experiment with my coffee. It has NEVR overflowed. So I can set it and walk away. Thanks, Kerig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
K-Express was replaced easily by Keurig!
on January 12, 2023
Posted by: momwsubaru
Verified Purchase:Yes
My Keurig stopped working less than a year after purchase. I contacted customer service and they assisted in a replacement. Great customer service and they stand behind their product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Easy to use
on January 13, 2023
Posted by: Brebear
Verified Purchase:Yes
Bought a Keriug 3 months ago and it died !!! Call customer service and within 3 days had a replacement!!! Works great! Thankyou!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Don't buy this model. It is not up to Keurig par.
on January 13, 2023
Posted by: Maxxz
Verified Purchase:Yes
I bought this model Keuring, used it one month, that's 1 cup per day. Machine lights began flashing 2 times when powered on and that's all it would do. No way to break the cycle, did a ton of troublshooting. Company ended up replacing under warranty. Look online, thousands of people with this same issue on this model, will probably end up in a class action. Buy Keurig, just don't buy this model, and Keurig, use this review to serve as notice, someone better determine what the fault in the machine is that causes this.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Base model
on January 14, 2023
Posted by: Dawg from bayfield
Verified Purchase:Yes
Was a warranty replacement, doesn’t work as well as the ones I got at the store, seems like might be a factory refurbished
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
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