Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Customer Rating
5
Love at first brew!!
on March 15, 2021
Posted by: Isabel
You guys... I’m in love!! This machine is so easy to setup and use. It heats up in seconds and it brews your coffee instantly. The water comes out super hot and I’ve even use it when cooking. First time owning a Keurig product and it didn’t dissappoint. Love the sleek and modern look, it’s the perfect addition to my kitchen. I received it for free for testing purposes but this is my honest review.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great little machine!
on March 18, 2021
Posted by: Kifreet
Absolutely love this! Super easy to set up and use. Slim and sleek look. Doesn't take up too much counter space. Makes a great cup of coffee! I received this product for free for testing purposes.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Takes up little space
on March 19, 2021
Posted by: Evangeline
This is the perfect size for our RV counter. Not bulky, makes a quick cup of coffee or tea, great for quick and on the go.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Very fast and convenient butttt…
on August 6, 2021
Posted by: Monalisa1
Bought about 3 months ago, and loved it, it’s very fast and convenient not like the older keurigs. However this week I noticed that the coffee comes out cloudy with particles on top and coffee grains in the bottom. I had descaled the machine 2 weeks ago. I use donutshop and green mountain k cups, and not sure if it’s plastic on top or what, but I expected better quality, considering it’s been less than 3 months. I’m a bit disappointed.
Written by a customer while visiting keurig.com
Customer Rating
4
What reusable coffee pod does this model use??
on September 16, 2021
Posted by: Tbbb
I can’t find which reusable pod this model uses. I tried the Kuerig Universal as stated in instructions and it doesn’t fit. Please help!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
"Brews" lukewarm brown water.
on October 6, 2021
Posted by: Anonymous
So disappointed. Loved my old Keurig. This one looks and feels like a toy.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Broke in 5 months
on December 12, 2021
Posted by: Cocoasmama
I used this about 5 times a week to make a single cup of coffee. It was great, except after only 5 months it broke. It won’t turn on. There goes hard earned money down the drain.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 23, 2021
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Consumer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
1
Lasted a few months Keurig Express
on December 26, 2021
Posted by: Anonymous
I am so bummed out about this coffee pot I was thrilled with it the first time I used it because of how fast it was. I have been using Keurig for years this one lasted 3 months
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com