Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: katie 26
Verified Purchase:Yes
Extremely happy had an issue with the coffee maker where it wouldn't work was inder a year old and Kerig replaced it .
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: nothappyKeurigcustomer
Verified Purchase:Yes
New coffee maker failed after only a few months of use, it was not used on a daily bases. Customer service stated that it was a "user interface?" issue. Had to jump through some warranty hoops to get a new replacement unit. This experience does not inspire confidence in future Keurig products.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: scomean
Verified Purchase:Yes
After doing the first descaling the unit would not turn on. Called the service number. They had me try a couple of things over the phone but none worked. They said they would send a new one. After taking pics of the desired paperwork and the unit, Keurig sent me a new unit and per their instructions I threw the defect away. Seamless.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Allison k9
Verified Purchase:Yes
I got this as a gift but I don't like this one.I had a bigger one liked it much better.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Jgranjan
Verified Purchase:Yes
It’s little (doesn’t take up much space), it’s fast (desperate in the morning), and the coffee is good!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Megspot87
Verified Purchase:Yes
I bought one of the kcup essentials with a resivior exactly 6months again to the day and shamefully it quit on me within the first 10kcups I used wouldn't come on wouldn't make coffee nothing so I contacted Keurig immediately and they great customer service teamed replied promptly took me through s few steps for and ending conclusion that I needed a replacement and I received the replacement within 5,days and now I'm back in use I'm about 50k cups in and it's still going strong..I know some things are just faulty that's all mixed in the paint but so are other things that's why I'm still giving them a great review for their prompt customer service and how easy it was and how quick I got my replacement and also the replacement is just perfect...so far..lol give em a chance
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coffeemom5
Verified Purchase:Yes
My Keurig broke, and I reached out to the company and they replaced it. I'm so grateful!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dine
Verified Purchase:Yes
I like the quick start. Easy view of the controls and the descaling process
I would recommend this to a friend!
Written by a customer while visiting keurig.com