Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Anonymous person
Verified Purchase:Yes
I recently purchased a Keurig and after a few months it would not descale properly. I called customer service and the gentleman that assisted me was professional, patient, and very helpful. The customer service representative was not able to fix the issue through trouble shooting over the phone. So the company sent me a warranty replacement. I am so glad to enjoy a cup of coffee with my Keurig machine ☕️❤️
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Nice to have a quick cup. decaf for me cafe husban
on November 29, 2022
Posted by: bobo7
Verified Purchase:Yes
I've had a Keurig for 2 years. Love it and the service the company gives. Even replaced one due to a descale issue. Thanks Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: mecoffee
Verified Purchase:Yes
I loved my original Keurig but then it had to be replaced. That process was easy. The replacement however does not work with the Keurig reusable cups for bagged ground coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Granny Boo Boo
Verified Purchase:Yes
I was very disappointed when the unit stopped working and contacted Keurig. I was about to give up on getting it replaced but kept trying and finally received a new unit.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bass man 1962
Verified Purchase:Yes
Replacing my machine over the phone worked well. And it arrived quickly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JWGF
Verified Purchase:Yes
When my new Keurig unexpectedly quit working I called customer service and explained the situation. The representative was understanding and courteous. I followed her instructions to apply for reimbursement and - lo and behold - the company shipped a brand new Keurig coffee maker to my doorstep, no questions or charges asked. THAT’S what I call service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kipster
Verified Purchase:Yes
Very happy with my coffee maker. Fits neatly on my counter that is limited in space.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bingo52
Verified Purchase:Yes
I bought this K-Express Coffee Maker for single person use. It was wonderful for a few months until it needed to be de-scaled and then I ran into a leakage problem. The product failed sooner that expected so giving it a 4 star rating. Customer service ROCKS! I would give them a 5 star rating.
I would recommend this to a friend!
Written by a customer while visiting keurig.com