Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Charlie5472
Verified Purchase:Yes
The descale light would not go out after multiple attempts to descale so I called Keurig and after running thru a shirt troubleshooting sequence it was devices the machine was defective so they sent me a new one. It arrived quickly and works perfectly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Hound77
Verified Purchase:Yes
I purchased a K-Express coffee last March. Unfortunately it stopped working a few weeks ago. When I called Customer Service I was quite surprised at how quickly they were able to verify my purchase agree that it was under warranty and ship me a new one. It only took about 15 minutes start to finish was simple. I’m a long time user and love their products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ncarr
Verified Purchase:Yes
Bad experience. The machine stopped working within three months of used. The Co. has a great customer service. Got it replaced.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Deadwood Cowboy
Verified Purchase:Yes
Bought original maker when we downsized to smaller kitchen counter space. After a few months did a descaling it wouldn’t make coffee. Call customer service and they took all my information and sent out new maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Piggy75
Verified Purchase:Yes
This one is a replacement. The other one had to get the cup in just right to get it to close. This one isn't so hard love it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nora2
Verified Purchase:Yes
My Keurig stopped functioning 4 months after purchase. I contacted Keurig Warranty and my new one arrived in less than 5 days!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coffee lover 100
Verified Purchase:Yes
After my second call the customer service rep was awesome and resolved everything.
Written by a customer while visiting keurig.com
Posted by: Berrybunch
Verified Purchase:Yes
I was extremely pleased with how my coffee maker was replaced.
I would recommend this to a friend!
Written by a customer while visiting keurig.com