Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: red3ni
Verified Purchase:Yes
I was not happy that after 4 months of very little use the coffee maker broke,useless. I called Keurig about what happenend, they told me send photos and document about this product. I submitted all the requirements and within 2 days they sent a replacement which arrived 3 days later. For this I give Keurig a 5 star rating, however for the coffee maker itself, i can only give a 2 star rating due to my experience with it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Goog
Verified Purchase:Yes
Excellent customer service on replacing my coffee maker when it stopped working
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bonfire
Verified Purchase:Yes
I had my big kerig for 3 years loved it but it was big. So when it died I got this one loved the size. But this one not so much ,had to have it replaced with in 2 months. So giving it another try. Staff was not helpful and frustrating to get it replaced but after 7 hours of phone calls they did. Here’s hopeing for the best,
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Dianabanana
Verified Purchase:Yes
I had my Keurig 3 cup for 8 months and it suddenly quit working. I called customer service and after troubleshooting it she told me the couple of steps to take and I would have a new one sent to my home In a few days and sure enough here came my brand new Keurig! For me this was amazing! So thanks so much for making this so easy for me, I really appreciate your professionalism and kindness in this matter! Y’all are a great company!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: NaayNaay
Verified Purchase:Yes
I love this brewer so much! My Keurig died. I called Keurig. They walked me through troubleshooting. It didn't work, but it was under warranty so they replaced it. Thanks Keurig!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I like everything about my kurig K express coffee
on August 23, 2022
Posted by: Jero79
Verified Purchase:Yes
I've been having my Coffee maker for a while and I love it
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: BobB
Verified Purchase:Yes
After working with Technical support it was determined I needed a new unit. The new one arrived in a short time and works as it should.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: gypsey
Verified Purchase:Yes
supper service coffee maker stoped working replaced no problem thank you so much
I would recommend this to a friend!
Written by a customer while visiting keurig.com