Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Grandma believes
Verified Purchase:Yes
I have owned several Keurig coffee makers over the years and have always been happy with the quality. Recently, my one cup Keurig coffee maker, that I use in my RV had a problem. I called customer service so they could help me troubleshoot the problem I had. They were very responsive and knowledgeable and when it was decided it couldn’t be fixed, I was sent a replacement Keurig, even though my warranty had expired 2 to 3 weeks before my call. This was above and beyond my expectations. The customer service rep made me feel like I counted as a customer. I was always pleased with the quality of Keurig, now I can add I am also pleased with their customer service.
Thank you, Keurig!
Thank you, Keurig!
Written by a customer while visiting keurig.com
Posted by: JDC 3
Verified Purchase:Yes
As much as I loved my K-express, it stopped working but customer service gave me easy instructions to put in a warranty claim. I received my replacement within 4 days! So glad I didn’t have to go without my delicious coffee for very long! Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Judypl428
Verified Purchase:Yes
I love Keurig but this one is very cheaply made..Last one lasted 6 months and I'm not expecting this one to last any longer...Not happy....
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Peggy52
Verified Purchase:Yes
I bought this coffee maker for two reasons, the size and color. I really like it
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Great customer service; not so much on product
on August 17, 2022
Posted by: Keurig replacement for ta
Verified Purchase:Yes
It’s my 2nd one in 6 months. You do have a great team that took care of my replacement.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Lisa45
Verified Purchase:Yes
Kuerig has the best customer service. I had an issue with my k-express that I had purchased a year ago. After a 5 minute call I was told a new one would be shipped to me. I received it a couple days later. Doesn't get any better than that!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: RIkkina
Verified Purchase:Yes
The original machine was defective. Keurig replaced it and the new one works fine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: laycee22
Verified Purchase:Yes
Love it and works great.Would definitely recommend this product to other people.
I would recommend this to a friend!
Written by a customer while visiting keurig.com