Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: GmaWppp
Verified Purchase:Yes
The warranty replacement was a no-problem experience even without a receipt. They know what they are doing and if you follow their directions, you will get a fast replacement. I did. 7 days after my phone call I was back in business with a new K-Express.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sheldrick
Verified Purchase:Yes
I bought a Keurig about 2 months ago then it just stopped working no power called Keurig and how quickly they replaced it was very shocked that company still stand behind their products
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Waneki
Verified Purchase:Yes
Customer service were kind and took care of warranty and replace my Keurig that was a gift.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ARod72
Verified Purchase:Yes
I bought a brewer in January and after it was time to do the clean on it, it stopped working. I called to have ot replaced after procrastinating a while and got it replaced very quickly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Not a very good product.
on July 2, 2022
Posted by: ck823
I bought Keurig not long ago and scale light came on within two weeks. Cleaning was not easy to clean. Scale light came back on within a week. After about three weeks later it would not turn on. I will say this custom service were very helpful and Keurig is on the way within days
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: BonnieLee81618
Verified Purchase:Yes
I don't know if its me or the coffee pot but I will never buy a Keurig coffee maker again. I have had 2 of the same single coffee maker and they both have leaked water on my counter. Don't get me wrong Keurig replaced the first one but when I took it out of the box, cleaned it and set it up for the morning it had leaked!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Jo12
Verified Purchase:Yes
Customer service was very helpful and I received my replacement coffee maker in a speedy manner.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Why do I keep getting broken coffee markers sent
on July 5, 2022
Posted by: Tom Conahan
Verified Purchase:Yes
This is the 2nd Coffee Marker I had to have replace
Written by a customer while visiting keurig.com