Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Penny Jay
Verified Purchase:Yes
We purchased a new unit last November after our last one years ago wore out. Didn't keep receipts. However it was replaced quickly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sms68
Verified Purchase:Yes
I am pleased with the k-express maker. It works very well.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: cturek
Verified Purchase:Yes
I bought my Express coffee maker and exactly 3 months later it died. I called customer service and told them what happened and they said they'd replace it asap. They gave me the exact details to get it replaced and I unfortunately left out a crucial piece of info, the shipping address. They blew my phone up (their number shows up as restricted) until I answered, apologized for how their number shows up and explained why they were calling. My new coffee maker was shipped and has been working fabulously.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Chris124
Verified Purchase:Yes
Bought my express machine at Xmas. It stopped working about 3 months later. Called them- had replacement one at my house 3 days later!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coffee timer
Verified Purchase:Yes
Really good coffee maker and it's better than the previous Keurig I had. This one brews a hot cup of coffee unlike the other Keurig I had.
The replacement of my Keurig was very simple process, ay fast.
The replacement of my Keurig was very simple process, ay fast.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dcuha
Verified Purchase:Yes
I bought mine a month ago and it just stopped working. I called the customer service line and I will tell you this is the best customer service I have ever received. I can’t tell you how happy I am. We went through with what I needed to do and within 4 days my new K-Express was here.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ebaker
Verified Purchase:Yes
I recently had to get a replacement Keurig because mine just stopped working. I contacted customer service and was told what to do in a few easy steps. I had my replacement machine within a week! The person I talked to was very friendly and helpful and I am so happy to have a new coffee maker. I will stick with Keurig until I stop drinking coffee (never) lol
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KimAZ
Verified Purchase:Yes
We purchased a Keurig K-Express Essentials Coffee Maker less than 6 months ago. After repeated descaling, couldn't get the light to go off AND it wouldn't brew a cup of coffee. We are grateful Keurig provided a replacement. Just hoping this one lasts longer than the original.
I would recommend this to a friend!
Written by a customer while visiting keurig.com