Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Tess58
Verified Purchase:Yes
Mine quit working after three months, and when I called, They sent me a brand-new one, within seven days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
They have always been awesome in helping me trouble shoot and or replace product if they can’t help fix issue.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: RamD
Verified Purchase:Yes
I purchased my coffee machine on 5/21/21 and it started acting up. Taking a long time to make coffee. Called Keurig CS went through the steps to correct it but it still didn’t work. They sent me an replacement one and not even a month of having it the same issues are happening.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: PENNY1230
Verified Purchase:Yes
Like that it’s not as big as some of there other products. So it doesn’t take up so much of the counter space.3
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Temperature
on April 20, 2022
Posted by: Anonymous
It’s a nice coffee maker but it doesn’t get hot, just a very warm temperature. Only had it 3 days
Response from keurig.comBy Keurig, Consumer Care, April 27, 2022
Hi Logan, thank for your review. This is not what we had hoped to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Express Essentials coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Elmer Fudd
Verified Purchase:Yes
Makes coffee better than I can!
I can’t ask for more than that
I can’t ask for more than that
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JAS4sure
Verified Purchase:Yes
Keurig replaced an Express Unit that quit working after few uses during first week. A new unit was sent to replace it. the failed unit was returned to Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cindy Blum
Verified Purchase:Yes
Thank you for helping me with my coffeemaker. Everything is working fine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com