Customer reviews from keurig.com
Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Average customer rating
4.5
(1,786 Reviews)
Rating breakdown 1,786 reviews
5 Stars
1,371
4 Stars
166
3 Stars
92
2 Stars
51
1 Star
106
88%of customers recommend this product.
(
1,455 out of
1,659)
Customer Reviews for Keurig - K-Express Essentials Single Serve K-Cup Pod Coffee Maker - Red
Posted by: Denisey
Verified Purchase:Yes
I bought this coffee maker to replace an older one. The size (height) of this coffee maker is perfect to fit under my kitchen cabinet. All others would need to be moved out from under the cabinet in order to raise the handle and place the pod in.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: water guppy
Verified Purchase:Yes
my k-express essential coffee maker would not descale--so i contacted customer service and they sent me a new k-express exactly like mine. I am very happy with their commitment to customer service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Keurig Express Crap
Verified Purchase:Yes
Warranty replacement stopped working 4 days after receiving. I will trash it as I never want another one of these machines
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Lilly123
Verified Purchase:Yes
Replacement warranty was great. The service people were prompt Andy very professional.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Richard Cranium
Verified Purchase:Yes
3 Months old My Keurig JUST STOPPED .Service rep walked me thru a couple procedures confirmed notworking at all and wala new Keurig Delivered to my door in 3 days
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: 4 generation coffee lover
Verified Purchase:Yes
I bought my K Express Essentials Keurig coffee maker last November when my previous Keurig of 8yrs passed one cold morning. My new K Express was doing pretty great. It let me know it was time to descale and I gave it a try, but for some reason I just couldn't get the process to work. I needed more help so I called Keurig. Not only did I get to speak to a real person who worked with me for about 30 minutes but when my K Express still wouldn't behave as it should. She helped me understand my K Express was still under warranty and she would start the replacement process. My new K Express arrived in about a week and everything has been going great! 5 Star Customer Service and 5 Star Warranty Process!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dwight13
Verified Purchase:Yes
I purchased a K-Express Essentials Coffee Maker last Christmas and it stopped working in 3 months. The warranty replacement process went very well. I received a replacement shipped to me within 8 days.
What great warranty service. Thank-You!
What great warranty service. Thank-You!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Hither
Verified Purchase:Yes
We love everything about this little coffeemaker. The small footprint, instant very hot coffee, snazzy colors available (we chose red), and small reservoir.
I would recommend this to a friend!
Written by a customer while visiting keurig.com